Airport Survey Program

The County of Orange, John Wayne Airport , (hereinafter referred to as County) is requesting competitive bids from qualified vendors (hereinafter referred to as Bidder) for Airport Survey Program . The awarded Contract, (hereinafter referred to as Contract) will be between the County and awarded Bidder, (hereinafter referred to as Contractor) in accordance with the Model Contract terms, conditions and Scope of Work. This is a fully electronic solicitation – only electronic bids submitted through the County’s online bidding system will be allowed; no other form of bid submittals will be accepted. Prior to submitting a bid, Bidders are advised to carefully read the instructions below, including the Model Contract and any solicitation attachments and/or exhibits.

John Wayne Airport (JWA) is seeking bids from qualified contractors to implement a comprehensive survey program aimed at understanding the experiences, attitudes, and behaviors of our passengers. The survey program will be used to gather actionable insights to improve airport services and overall passenger satisfaction.

The successful bidder shall work closely with JWA employees to design, deploy, and manage the survey program, ensuring data is collected, analyzed, and reported efficiently.