AGO474000 - GoToAssist/MyPC - FY2027 - INC0277443

Agency: State Government of Ohio
State: Ohio
Type of Government: State & Local
Posted Date: May 20, 2026
Due Date: Jun 4, 2026
Solicitation No: SRC0000039477
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Contact information: Please Login to View Page
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Description

Solicitation ID: SRC0000039477
Solicitation Name: AGO474000 - GoToAssist/MyPC - FY2027 - INC0277443
Original Begin Date: 5/20/2026 8:16:09 AM
Begin Date: 5/20/2026 8:16:09 AM
End Date: 6/4/2026 12:00:00 PM
Inquiry End Date: 6/2/2026 12:00:00 AM
Commodity: Maintenance or support fees
MBE Set Aside: MBE Set Aside
Agency: AGO474000 Information Technology Srvs JRST14
Solicitation Status: Open for Bidding
Solicitation Type: Quick Quote

Solicitation General Information
In an MBE set-aside solicitation, only those bidders/suppliers with an active MBE certification at the time the solicitation closes can submit a response
Solicitation ID
SRC0000039477
Solicitation Name
AGO474000 - GoToAssist/MyPC - FY2027 - INC0277443
RFx Type
Quick Quote
Lot #
1
Solicitation Status
Open for Bidding
Round #
1
MBE Set Aside
Begin Date
5/20/2026 8:16:09 AM (ET)
Amendment?
End Date
6/4/2026 12:00:00 PM (ET)
Inquiry End Date
6/2/2026 12:00:00 AM
Summary
Originally a No-bid request, direct spend, requested that we bid this out. Final year for this request. Invoice approver: Nicholas Serafini, Chad Ivery GoToAssist/RescueAssist - This renewal will allow each member of Client Services to have their own account and is good for a year and allows team to remote to devices not on our network to perform support functions. This allows for quicker service to the client and overall better customer service.
Predecessor Contract
Process

Lowest Responsive and Responsible Bid. If you have difficulties and need to seek technical support, contact the Ohio Shared Services Helpdesk at 1-877-644-6771. Clearly specify that you need to access and respond to an active OhioBuys solicitation.

Ship To
P002040 AGO INFORMATION TECHNOLOGY Information Technology Section Columbus
Contracting Entity
AGO474000 Information Technology Srvs JRST14
1 Record(s)
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Solicitation Documents
Keywords
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* Disclaimer: This website provides information about bids, requests for proposals (RFPs), or requests for qualifications (RFQs) for convenience only and does not serve as an official public notice. Individuals who wish to respond to or inquire about bids, RFPs, or RFQs should contact the relevant government department directly.