After-Hours Service Desk Telephone Answering Service

Agency: City of Louisville, Kentucky
State: Kentucky
Type of Government: State & Local
NAICS Category:
  • 561421 - Telephone Answering Services
Posted Date: Dec 6, 2024
Due Date: Dec 13, 2024
Solicitation No: RFP250161
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Description

Project: After-Hours Service Desk Telephone Answering Service
Ref. #: RFP250161
Department: Metro Technology Services
Type: RFP
Status:
Open
Open Date: Dec 6th 2024, 9:00 AM EST
Questions Due Date: Dec 9th 2024, 12:00 PM EST
Contact Information: Kim Henry, kim.henry@louisvilleky.gov
Close Date: Dec 13th 2024, 3:00 PM EST

Project Description: Metro Technology Services is seeking a qualified vendor to take calls when the Service Desk is not available to assist customers for the handling of Incidents and Service Requests.


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