After-Hours Service Desk Telephone Answering Service

Agency:	City of Louisville, Kentucky
State:	Kentucky
Type of Government:	State & Local
NAICS Category:	561421 - Telephone Answering Services
Posted Date:	Dec 6, 2024
Due Date:	Dec 13, 2024
Solicitation No:	RFP250161
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Project: After-Hours Service Desk Telephone Answering Service

Ref. #: RFP250161

Department: Metro Technology Services

Type: RFP

Status:

Open

Open Date: Dec 6th 2024, 9:00 AM EST

Questions Due Date: Dec 9th 2024, 12:00 PM EST

Contact Information: Kim Henry, kim.henry@louisvilleky.gov

Close Date: Dec 13th 2024, 3:00 PM EST

Project Description: Metro Technology Services is seeking a qualified vendor to take calls when the Service Desk is not available to assist customers for the handling of Incidents and Service Requests.

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