After Hours Answering Service

Agency:	City of Mansfield
State:	Texas
Type of Government:	State & Local
NAICS Category:	561421 - Telephone Answering Services
Posted Date:	Oct 30, 2025
Due Date:	Nov 13, 2025
Original Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

Bid Title:	After Hours Answering Service
Category:	Water Utilities
Status:	Open

Description:

The City of Mansfield Utilities Department needs after hours call service throughout the 2026 fiscal year. Expectations are for the service to answer calls and dispatching requests to on-call crew between the hours of 5:00pm - 8:00am Monday though Friday, all day Saturday and Sunday, as well as all government holidays. Ability to determine what needs to be dispatched out immediately vs forwarded to the Utility Billing Dept the following business day. Also provide a daily call log and disposition at 8 am every morning for the calls from the day before.

Publication Date/Time:

10/30/2025 9:00 AM

Closing Date/Time:

11/13/2025 4:00 PM

Contact Person:

Jason Fowler
jason.fowler@mansfieldtexas.gov

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After Hours Answering Service

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