After Hours Answering Service

Agency: City of Mansfield
State: Texas
Type of Government: State & Local
NAICS Category:
  • 561421 - Telephone Answering Services
Posted Date: Oct 30, 2025
Due Date: Nov 13, 2025
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Description

Bid Title: After Hours Answering Service
Category: Water Utilities
Status: Open
Description:

The City of Mansfield Utilities Department needs after hours call service throughout the 2026 fiscal year. Expectations are for the service to answer calls and dispatching requests to on-call crew between the hours of 5:00pm - 8:00am Monday though Friday, all day Saturday and Sunday, as well as all government holidays. Ability to determine what needs to be dispatched out immediately vs forwarded to the Utility Billing Dept the following business day. Also provide a daily call log and disposition at 8 am every morning for the calls from the day before.

Publication Date/Time:
10/30/2025 9:00 AM
Closing Date/Time:
11/13/2025 4:00 PM
Contact Person:
Jason Fowler
jason.fowler@mansfieldtexas.gov
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See Also

Compliance & CE, SCORM Import, Document Control, IQE 100 Forms, Personnel Documentation and

State Government of Texas

Due by 9/29/2026

Bid Number Bid Title Bid Type Organization Bid Issue Date Bid Close Date

City of Denton

Due by 10/14/2026

Bid Title: After Hours Answering Service Category: Water Utilities Status: Open Description: The

City of Mansfield

Due by 9/28/2027

Follow Exception to Fair Opportunity Active Contract Opportunity Notice ID FA301625F0219P00004 Related Notice

DEPT OF DEFENSE

Due by 9/24/2026

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