ADVA Call System with Live Personnel Navigation

Agency: State Government of Alabama
State: Alabama
Type of Government: State & Local
NAICS Category:
  • 541330 - Engineering Services
  • 541511 - Custom Computer Programming Services
  • 541519 - Other Computer Related Services
Posted Date: Apr 21, 2026
Due Date: May 13, 2026
Solicitation No: SRC0000033676
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Sourcing Project Number: SRC0000033676
Solicitation Label: ADVA Call System with Live Personnel Navigation
Status: Open for Bidding
Due / Close Date: 5/13/2026
Main Commodity: Answering and Paging Services
Solicitation Type: Request for Information
Buying Agency: Alabama Department of Veterans Affairs
Sourcing Responsible First Name: Maria
Sourcing Responsible Last Name: Smith

Solicitation General Information
Code
SRC0000033676
Solicitation Name
ADVA Call System with Live Personnel Navigation
Solicitation Type
Request for Information
Round # Rounds are used to issue amendments and could be used to continue a solicitation with a “short-listed” set of suppliers.
1
Status
Open for Bidding
Begin
4/21/2026 7:45:00 AM (CST)
Award Status
End
5/13/2026 4:30:00 PM (CST)
Summary

The purpose of this Request for Information (RFI) from the State of Alabama Department of Veterans Affairs is to gather information from qualified suppliers to design, implement, and operate a statewide call system that provides live-person response, intelligent routing, and navigation services for veterans, their families, and caregivers.

Additional Information

Questions must be submitted through the "Discussions" tab of the Alabama Buys Portal by Wednesday,  April 29, 2026.

Selected
Documentation Type Att. Validity End Date Version
Request for Information Public Solicitation Documents (Approved)
1 Record(s)
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