Temporary Tag Off-Site Printing System

Agency: State Government of Delaware
State: Delaware
Type of Government: State & Local
NAICS Category:
  • 238910 - Site Preparation Contractors
  • 561320 - Temporary Help Services
Posted Date: Nov 9, 2020
Due Date: Dec 10, 2020
Bid Source: Please Login to View Page
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Bid Solicitation Details
Bid Status Details
for
Temporary Tag Off-Site Printing System,
DOT1991-TEMP_TAG_P
Solicitation Ad Date 11/9/2020
Deadline for Bid Responses 12/10/2020 at 2:00 p.m. Local Time
Supporting Documents Request for Information
Contact Information crystal.a.smith@delaware.gov

Attachment Preview

DELAWARE DEPARTMENT OF TRANSPORTATION
State of Delaware
Request for Information (RFI)
TEMPORARY REGISTRATION TAG
OFF-SITE PRINTING SYSTEM
Contract ID: RFI 1991
- Deadline to Respond
Thursday, December 10, 2020, 2:00 P.M
PRIOR TO 2:00 P.M. Local Time
State of Delaware
DEPARTMENT OF TRANSPORTATION
Contract Administration
STATE OF DELAWARE
Department of Transportation
Contract No. RFI 1991
TEMPORARY REGISTRATION TAG
OFF-SITE PRINTING SYSTEM
ALL VENDORS:
The enclosed packet contains a "REQUEST FOR INFORMATION" consisting of the following documents:
Contents:
1. PROJECT INFORMATION ..........................................................................................................................3
2. INTENT OF RFI .............................................................................................................................................3
3. BACKGROUND ..............................................................................................................................................3
4. ORGANIZATION AND SERVICES OVERVIEW ......................................................................................4
5. CURRENT TECHNICAL ARCHITECTURE...............................................................................................5
6. INFORMATION REQUESTED....................................................................................................................5
All above documents are made part of this RFI and are contained within this file, or available for download at the
following site: http://bids.delaware.gov/. and Bonfire Procurement Portal.
In your response we request the REQUESTED INFORMATION DOCUMENTS be completed and included in your
response.
Page 2 of 9
STATE OF DELAWARE
Department of Transportation
Contract No. RFI 1991
TEMPORARY REGISTRATION TAG
OFF-SITE PRINTING SYSTEM
1. PROJECT INFORMATION
The Division of Motor Vehicles (DMV) of the Delaware Department of Transportation (DelDOT) is issuing
this Request for Information (RFI) to gather information in preparation for a solicitation on securing a software
system to allow the secure printing of vehicle temporary registration tags on demand at selected vehicle
dealerships, and manage the initial collection of information used for issuing the Temporary Tag and titling a
new or used vehicle purchase.
KEY RFI DATES
The following dates apply to this RFI. Vendors are advised that these dates are not absolute and may change by
Addendum or due to unplanned events during the submission process.
Activity
Questions Submitted as soon as possible but
No Later Than:
Questions/Answers Posted weekly:
Responses Due on or Prior To:
Possible Presentation dates
Due Date / Time
Two weeks prior to the RFI Due Date
Until One week prior to Response Due Date
Thursday, December 10, 2020, 2:00 P.M.
January 2021
INQUIRIES & QUESTIONS
We welcome your interest in working with us, and we will be pleased to answer any questions you may have
in formulating your response to this Request for Information.
Questions must be submitted before the due date identified in the Key RFI Dates section of this RFP. All
inquiries must be submitted in the Q/A section of the project listing in the Bonfire Procurement Portal.
The Department’s response to questions will be posted, according to the procurement schedule, under the
project listing in Bonfire and to the State of Delaware Bid Solicitation Directory Website:
http://www.bids.delaware.gov/.
Direct contact with State of Delaware employees other than DelDOT’s Contract Administration staff
regarding this RFI is expressly prohibited. Vendors directly contacting State of Delaware employees risk
exclusion from participation in a following Request for Submissions.
2. INTENT OF RFI
The intent of this Request for Information (RFI) is to obtain information on available motor vehicle agency
systems from vendors who have experience in developing and implementing systems of this type. This
information may be used for the preparation and selection of technology, and/or the creation of a solicitation
for the purpose of obtaining this system and equipment. DMV is not obligated to issue a solicitation or
award any contract subsequent to issuance of this RFI.
3. BACKGROUND
Objectives
Page 3 of 9
STATE OF DELAWARE
Department of Transportation
Contract No. RFI 1991
DMV envisions that information for the following objectives can be provided.
3.1. Print on Demand
The system will allow approximately 750 vehicle dealers and auctions to securely print temporary tags on
demand at their locations. The system should enable the dealer or auction to transmit to DMV owner
information including name and address; vehicle information including date of sale and insurance
information.
3.2. Real-time Processing
The system will provide real-time processing and access to data. Information and transaction outputs will be
available as soon as the transaction has been completed. The system should allow vehicle dealers and auctions
to send DMV vehicle information including the year, make, model, color, and vehicle identification number
(VIN).
3.3. Access to Data
The system will be capable of storing data with the ability to access data and information through standard
reporting and audit capabilities. The system must be available outside of normal DMV business hours.
3.4. Improved Security
The system will have single sign-on and will limit access to data, fields and values, screens, and system
processes to only authorized users. The system will also enhance security and fraud prevention by tracking
patterns of suspicious activity (customer and employee), producing automated exception reports and creating
systems alerts to potential safety, security, and risk management issues.
3.5. Interfaces
The system will communicate with business partners by providing a consistent method of interface and a
consistent message format for exchanging data.
3.6. Maintenance and Modification
The system will be easy to maintain and modify to accommodate frequent legislative changes, federal
directives, and needed enhancements. Programs will be designed for ease of maintenance.
4. ORGANIZATION AND SERVICES OVERVIEW
4.1. DMV Overview
DMV is responsible for a variety of services to the general public. DMV provides services from four
separate facilities and is responsible for collecting revenues annually for the state’s Transportation Trust
Fund.
DMV monitors and processes over 925,000 registered vehicles and over 650,000 licensed drivers.
The main area of responsibility of DMV for this RFI falls under the DMV’s Vehicle Services group.
4.2. Vehicle Services
Vehicle services’ responsibilities include vehicle inspection, uninsured motorist audits, collecting fines,
and managing payment plans; data management and registering and titling vehicles. DMV also offers
various specialty and vanity license plates, and handicap placards. Delaware recycles license plates and
allows customers to switch tags between vehicles. Customers may also retain their tag for use on a
vehicle in the future.
The vehicle services section of DMV also serves the automobile and truck dealers by licensing dealers
and processing dealer title work. Division investigators assist with dealer licensing and ensure dealers
follow all Delaware laws.
Page 4 of 9
STATE OF DELAWARE
Department of Transportation
Contract No. RFI 1991
Vehicle titling is an important service offered by DMV. These services include general titling
transactions as well as vehicles purchased from out of state, mobile homes, salvage vehicles,
unregistered vehicles, antique vehicles and details of the fees associated with these transactions. The
uninsured motorist section works to ensure all Delaware drivers have vehicle insurance as required by
the law.
5. CURRENT TECHNICAL ARCHITECTURE
5.1. Architecture/Applications
DMV is seeking to replace the currently used package that was developed by a third-party company.
DMV currently hosts and supports the application internally. The application contains a Dealers
module, for the creation and payment of temporary tags, and a DMV administrative module. It is an N-
tiered architecture that consists of a test environment and a production environment.
6. INFORMATION REQUESTED
6.1. Experience
6.1.1. Vendor’s Organizational Overview
Provide a description of the company including the organizational structure, number of years
providing similar services, number of employees, and physical location(s).
6.1.2. Project Understanding
Provide a brief description of the company’s understanding and experience in providing Off-site
print capabilities for DMV’s and similar agencies.
6.2. Successful Installations
6.2.1. Description of Proposed Project
Describe any off-site printer equipment projects with functionality similar to that being requested
in this RFI. All projects where this equipment, if applicable, is currently being used or has been
implemented should be included and clearly identified. Other non-DMV projects similar to size
and scope may be listed separately.
6.2.1.1. Client
Name of the jurisdiction and client organization(s) for which the equipment was
implemented.
Name and contact information of a client reference knowledgeable about the project
and your company’s role.
6.2.1.2. Timeline
Timeline of the project implementation
Reasons for any significant delays in the project
6.2.1.3. Scope
Vehicle Temporary Registration
Inventory
Reporting
Security
Page 5 of 9

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