Teria G. Sheffield
SOLICITATION TYPE: Request for Proposals
DATE: January 28, 2021
ID Number: 2733
Title: Human Resources Consulting Services
Due Date/Time: Thursday, February 18, 2021 at 11:00 a.m.
LATE SUBMITTALS WILL NOT BE ACCEPTED
Mail or Deliver To:
York County Procurement
PO Box 180
Government Center Building, Room 3501
6 S. Congress St., York, SC 29745
Government Center Building
6 S. Congress St., York, SC 29745
Pre-Solicitation Conference: N/A
Point of Contact: Teria Sheffield, Procurement Director
Additional Documents available from: N/A
Questions Deadline: No later than Thursday, February 11, 2021 at 5:00 p.m.
Submittals required: One (1) signed original, five (5) copies, one (1) electronic USB/CD
Tentative Date of Council Approval: Monday, April 5, 2021
Note: As York County continues to monitor the activity of the COVID-19 (Coronavirus) throughout
South Carolina, the County also continues to assess daily operations and take proactive measures
to protect the public. As such, in an effort to protect the public’s health, safety, and welfare, York
County requires all participants attending York County’s pre submittal conferences and public bid
openings to practice social distancing and the wearing of masks.
PO Box 180, 6 South Congress Street, York, SC 29745
Telephone: 803-684-8520 Fax: 803-684-8580 Web: www.yorkcountygov.com
OFFERORS MUST COMPLETE AND SIGN THE FORM BELOW
The submittal must be signed by an authorized representative of the Offeror accepting all terms and
conditions contained in this document and any addenda. Modifying the terms and conditions of this
solicitation may result in your response being rejected.
CITY, STATE, ZIP+4
_____ Not Minority Owned
_____ African American Male
_____ Caucasian Female
_____ African American Female
_____ East Indian
_____ Native American
_____ Other (Please Explain)
COMPANY TELEPHONE NUMBER
COMPANY FAX# (IF APPLICABLE)
REQUEST FOR PROPOSALS FOR HUMAN RESOURCES
1.1 York County is seeking sealed proposals from qualified consulting firms with expertise in Human
Resources to perform an operational assessment of York County’s Human Resources function.
1.2 York County is seeking an experienced consulting firm to provide a comprehensive review on
operational effectiveness and the identification of process improvements and other methods of
optimizing service to the County.
1.3 It is York County’s intent to describe in general terms, the services needed for human resources
related consulting services. All parts, items, details of services or features not specifically mentioned
which are regularly provided by the practice in order to complete this type of work/service shall be
provided in response to this Request.
1.4 Responses to this RFP will be used to determine the relative qualifications of various firms to
perform the scope of work and tasks specified. The County is seeking a proposing team with
demonstrated expertise that meets the requirements of this RFP.
1.5 It is York County’s intent to award a contract to an experienced consultant to conduct a
comprehensive Human Resources operational assessment and to assist the County’s Human
Resources Department in the development of recommended process improvements and program
implementation at the conclusion of the study.
1.6 It is anticipated that an agreement for services will be negotiated and executed between York
County and the firm who is determined to best meet the needs of the County. All firms with an interest
in working with York County are encouraged to review the County’s website at
(www.yorkcountygov.com) for additional information.
2.0 GENERAL TERMS AND CONDITIONS
2.1 This request contains, in general terms, the overall objectives of York County in obtaining the
professional services indicated herein. While an attempt is made to describe the general expectations
of the County and the anticipated work to be performed, the County and the successful firm may need
to define a more specific scope of work as part of a negotiation process. If it becomes necessary to
revise any part of this request, written amendments will be provided in an addendum form to all
potential proposing firms. Any inquiry or request for interpretation received five (5) or more days prior
to the date fixed for opening of proposals will be given consideration unless an earlier date is
specified on the cover page. All such changes or interpretations will be made in writing in the form of
an addendum and, if issued, posted on the County’s website www.yorkcountygov.com and will be
mailed or sent by available means to all known prospective Offerors prior to the established RFP
opening date. Each Offeror shall acknowledge receipt of such addenda in the space provided in the
RFP document. In case any Offeror fails to acknowledge receipt of such addenda or addendum, the
proposal will nevertheless be construed as though it had been received and acknowledged and the
submission of the proposal will constitute acknowledgement of the receipt of same. Questions
received less than five (5) days prior to the date for opening of proposals unless an earlier date is
specified on the cover page may not be answered. Only questions answered by formal written
Addenda will be binding. Oral and other interpretations or clarifications will be without legal effect.
2.2 Each Offeror providing a response for consideration by the County is responsible for obtaining
information on the conditions and restrictions involved in meeting the obligations and providing the
services as set forth in this RFP. The failure or omission of an Offeror to obtain adequate information
will in no way relieve the Offeror of any obligation with respect to this RFP or to an associated
2.3 York County reserves the right to retain all proposals submitted. Submission of proposal indicates
acceptance by the Offeror of the conditions contained in this RFP, unless clearly and specifically
noted in the proposal submitted and confirmed in any resulting contract between York County and the
2.4 In submitting a properly signed Proposal, the firm accepts all of the terms and conditions
contained in this request. Submitted Proposals shall remain open and if applicable, prices quoted
shall be honored for a minimum of ninety (90) days after the day of the RFP opening.
2.5 There is no expressed or implied obligation for York County, or its agents to reimburse
responding firms for any expenses incurred in preparing proposals in response to this request.
2.6 The successful firm shall have the full and sole responsibility for performing all services as finally
agreed upon and accepted by the County. In the event the Offeror fails to deliver /or perform any
proposed services within the specified schedule, the County reserves the right to cancel the Contract
and secure other means of providing and deduct all costs thereof from any payment due the firm.
2.7 Chain of Communication: To ensure the integrity of the competitive process, a strict chain of
communication shall apply to each Invitation for Bids, Request for Proposals, Request for
Qualifications, or any other competitive solicitation during the period between publication of the
solicitation and final award. Offerors or its agents may not communicate by any means, directly or
indirectly, with York County public officials, employees, its agents, or representatives or any person
not otherwise listed on this document, regarding any aspect of this procurement activity. All
communications must be solely with the Procurement Officer. In the sole determination of the
Procurement Officer and/or York County, violation of these restrictions may result in disqualification of
your offer, suspension or debarment, and may constitute a violation of law.
2.8 Prohibition of Donations and Gratuities: Offerors are restricted from making donations to any
York County governmental entity with whom they have or seek to have a contract. The Offeror
represents that his/her offer discloses any gifts made, directly or through an intermediary, by the
Offeror or the Offeror’s named subcontractors or subconsultants to or for the benefit of York County,
its agents, or representatives during the period beginning eighteen months prior to the Opening Date.
No Offeror, or any person, firm, or corporation employed by the Offeror in the performance of this
request, may offer or give any gift, money or anything of value or any promise for future reward or
compensation to any York County employee.
3.0 BACKGROUND INFORMATION
3.1 York County is one of the oldest political jurisdictions in the state and is situated at the northern
extent of the South Carolina Piedmont region. York County Government operates in multiple office
locations throughout the County.
3.2 York County Government currently employs approximately 1200 employees and has a workforce
comprised of professional, administrative, managerial, clerical and technical staff.
3.3 The County’s Human Resources Department manages several key internal organizational
functions to include Employee Benefits, Recruitment, Classification and Compensation
Administration, Payroll Administration, and Training and Development. The Department is managed
by the Director of Human Resources and consists of three full time support staff including one (1)
Training and Human Resources Manager, and two (2) Human Resources Coordinators.
3.4 In 2015, the County completed a comprehensive classification/compensation study, and its
current classification/compensation plan includes 450 +/- different job descriptions (class codes).
Additionally, in 2020, the County launched a new web based automated performance management
software system as part of its annual employee performance appraisal program.
3.5 As the County continues to seek innovative solutions in maintaining a viable workforce, the
Human Resources Department is seeking a qualified consultant to conduct an operational
assessment of current Human Resources functions.
4.0 SCOPE OF WORK
4.1 The successful Offeror will be responsible for conducting an operational assessment, which will
include, but is not limited to, the following:
A. Conducting a comprehensive SWOT analysis of the existing Human Resources Department in
relation to the market, County and Municipal government, and industry best practices.
B. Planning and conducting an Orientation/Project Kick-off in which the consultant will interview
key stakeholders and gain an on-site understanding of current York County Human Resources
C. Providing formal and/or informal presentations to staff and administration.
D. An evaluation of current Human Resources processes including, but not limited to:
1. Employee Relations
a. Identifying and mitigating personnel issues
b. Conflict management training and on-going guidance
c. Employee satisfaction surveys
d. Employee Assistance Program
e. Termination and exit interviews
f. On boarding and Off boarding strategies
2. HR Compliance Review
a. Federal, state and local requirements to include: ADA, FLSA, Equal Pay Act,
b. Personnel files
3. Employee Recruitment Process
c. Interviewing and Background Checks
d. Minority Outreach
e. Hiring & Retention