Patient Experience Surveys

Agency: University of Texas at San Antonio
State: Texas
Type of Government: State & Local
NAICS Category:
  • 541611 - Administrative Management and General Management Consulting Services
  • 541910 - Marketing Research and Public Opinion Polling
Posted Date: Apr 4, 2019
Due Date: Apr 30, 2019
Solicitation No: RFP 745-19-P19
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Project: Patient Experience Surveys

Ref. #: RFP 745-19-P19
Type: RFP
Status:
Open
Open Date: Apr 4th 2019, 10:00 AM CDT
Questions Due: Apr 18th 2019, 5:00 PM CDT
Closing Date: Apr 30th 2019, 3:00 PM CDT
Days Left: 26
Project Description:

The University of Texas Health Science Center at San Antonio (“University”) is soliciting proposals from a qualified firm to provide patient experience surveys as further described herein. The overall purpose is to award a contract with working clinic-level data across the health system and consulting services that specialize in the creation, administration, and analysis of patient experience surveys.

UT Health Physicians, (formerly UT Medicine) is comprised of specialists and primary care physicians from the faculty of the School of Medicine at UT Health San Antonio. With more than 700 doctors from all branches of medicine, we make up the largest group of specialists in South and Central Texas. Our board-certified physicians represent more than 100 different types of medical specialties and sub-specialties. We offer medical services throughout San Antonio and surrounding areas as well as in several cities in South Texas. Additionally, we are implementing the newly formed ACO (Accountable Care Organization), Regional Physician Network in Summer 2019.

Commodity Codes:
NIGP 91812 Analytical/Predictive Studies and Surveys (Consulting)
NIGP 96153 Marketing Services (Incl. Distribution, Research, Sales Promotions, etc.)
Supporting Documentation:
File Type Description Date Created Actions
Appendix Five, EIR.pdf Documentation
Apr 3rd 2019, 4:25 PM CDT -
Appendix One, Section 2, Execution of Offer.pdf Documentation
Apr 3rd 2019, 4:25 PM CDT -
Appendix One, Section 3, Proposers Questionnaire.pdf Documentation
Apr 3rd 2019, 4:26 PM CDT -
Appendix One, Section 4, Addenda Checklist.pdf Documentation
Apr 3rd 2019, 4:26 PM CDT -
Appendix Six, Initial Security Posture Assessment (ISPA).pdf Documentation
Apr 3rd 2019, 4:26 PM CDT -
Appendix Three - HUB Subcontracting Plan.pdf Documentation
Apr 3rd 2019, 4:25 PM CDT -
Appendix Two, Sample Agreement.pdf Documentation
Apr 3rd 2019, 4:26 PM CDT -
RFP 745-19-P19 Patient Experience Surveys.pdf Documentation
Apr 4th 2019, 9:29 AM CDT -
Section 6, Pricing and Delivery Schedule.pdf Documentation
Apr 3rd 2019, 4:26 PM CDT -

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Requested Information:

Listed below are the documents and information needed to complete your submission:

Name Type # Files Requirement Instructions
Appendix Five, EIR File Type: PDF (.pdf) Multiple Required
Appendix One, Section 2, Execution of Offer File Type: PDF (.pdf) Multiple Required
Appendix One, Section 3, Proposer’s General Questionnaire File Type: PDF (.pdf) Multiple Required
Appendix One, Section 4, Addenda Checklist File Type: PDF (.pdf) Multiple Required
Appendix Six, ISPA File Type: PDF (.pdf) Multiple Required
Appendix Three, HUB Subcontracting Plan File Type: PDF (.pdf) Multiple Required
Exceptions to Terms and Conditions File Type: PDF (.pdf) Multiple Required
Patient Satisfaction Surveys (BT-48CO) BidTable: Excel (.xlsx) 1 Required You will need to fill out the provided Response Template for this BidTable.

Please log in to download the Response Template.

Section 6, Pricing and Delivery Schedule File Type: PDF (.pdf) Multiple Required

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