PARKING CITATION PROCESSING AND COLLECTION SERVICES, AND SALES STORES MANAGEMENT SERVICES

Agency: Montgomery County
State: Maryland
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541611 - Administrative Management and General Management Consulting Services
  • 812930 - Parking Lots and Garages
Posted Date: Feb 21, 2020
Due Date: Mar 4, 2020
Solicitation No: RFP # 1097750
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Bid Holder For
Formal Solicitation Details
Solicitation Number
RFP # 1097750
Bid Opening/
RFP Closing Date
Mar 4 2020 3:00PM
Title
PARKING CITATION PROCESSING AND COLLECTION SERVICES, AND SALES STORES MANAGEMENT SERVICES
Ammendments
None to Date
Pre-Submission Conference
100 Edison Park Drive, 4th Floor, Parking Conference Room, Gaithersburg, Maryland 20878
Feb 27 2020 1:30PM
Contacts
Technical Contact:
Javier Torres
+1 2407778739
Javier.Torres@montgomerycountymd.gov

Procurement Specialist:
Eric Harris
(240) 777-9922
eric.harris@montgomerycountymd.gov
Scope

The Montgomery County Department of Transportation, Division of Parking Management is seeking to enter into a contract with one or two experienced and qualified firm(s) to provide parking citation processing and collection services, and sales stores management services. Contracts will be awarded by Group and Offerors can submit proposals for either or both Group 1 and Group 2.

It is the intent of the County to have various functions and activities associated with the collection of parking citation fines integrated into a unified, highly functional, customer service-oriented, turnkey parking citation database management and collection service (System) that will operate in a production environment. Further, it is the intent of the County to seek qualified Offerors, who can demonstrate, with proven expertise, the ability to perform the functions and activities associated with the System. The System proposed must fully support numerous functions and activities, which are set forth in this RFP and generally include, but are not limited to:

  • Parking citation posting
  • Court hearing scheduling and disposition posting
  • Collection services
  • Public inquiry response and processing – Call Center
  • Self-release booting management
  • Accounting/financial processing and record-keeping requirements
  • Maintenance of audit trails
  • Security controls on all activities and transactions
  • Management reporting

Also, The County wishes to obtain proposals from qualified Offerors to provide a Web-Based Point-Of-Sales (POS) System along with management and cashier services for two (2) County sales stores located in Bethesda and Silver Spring, Maryland.

Bid Holders

The solicitation and all amendments can be downloaded using one of the two options below.


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If you are intending to respond to this solicitation and would like to receive e-mail communications (including solicitation amendments) regarding this solicitation, please select Option 2. Regardless of what option you choose, it is still the responsibility of the bidder/offeror to frequently visit the Office of Procurement's website to obtain solicitation amendments.

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