7976-0-2020 ML RFP NJDC Security Upgrade

Agency: City of Norfolk
State: Virginia
Type of Government: State & Local
NAICS Category:
  • 236220 - Commercial and Institutional Building Construction
  • 238210 - Electrical Contractors and Other Wiring Installation Contractors
  • 561621 - Security Systems Services (except Locksmiths)
Posted Date: Sep 14, 2020
Due Date: Oct 19, 2020
Solicitation No: 7976-0-2020 ML RFP
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
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Bid Number: 7976-0-2020 ML RFP
Bid Title: 7976-0-2020 ML RFP NJDC Security Upgrade
Category: Purchasing
Status: Open

Description:

The City of Norfolk (the “City”) is seeking a technical solution for a comprehensive integrated security system for the Norfolk Juvenile Detention Center (the “NJDC”), to include software and hardware, door and mechanical locks, two-way intercom communication, integration with the fire control system and cameras.


Publication Date/Time:
9/14/2020 2:10 PM
Publication Information:
https://secure.procurenow.com/portal/norfolk/projects/5121
Closing Date/Time:
10/19/2020 2:00 PM
Submittal Information:
https://secure.procurenow.com/portal/norfolk/projects/5121
Download Available:
https://secure.procurenow.com/
Related Documents:

Attachment Preview

RFP 7976-0-2020/ML
Integrated Security System for the Juvenile Detention Center
Issuing Office: Office of the Purchasing Agent
Attn: Mia Lorenz
810 Union St., Suite 303
Norfolk, VA 23510
V: 757-823-4585
Mia.lorenz@norfolk.gov
Issued: September 14, 2020
RFP OPENING DATE AND TIME: October 19, 2020
2:00 p.m. Eastern Time
THE UNDERSIGNED AGREES TO PERFORM ANY CONTRACT AWARDED AS A RESULT OF THIS RFP, IN
ACCORDANCE WITH THE REQUIREMENTS OF TERMS & CONDITIONS SPECIFIED HEREIN. THE SIGNATURE
BELOW SHALL BE PROVIDED BY AN AGENT AUTHORIZED TO BIND THE COMPANY. FAILURE TO EXECUTE
THIS PORTION MAY RESULT IN REJECTION OF THE OFFERORS PROPOSAL.
Offeror Legal Name:
Virginia State Corporation Commission
Number:
Offeror Contact Name:
Offeror Address:
Offeror Contact Telephone Number:
Authorized Agent Signature:
Authorized Agent Name (Printed):
Authorized Agent Contact E-mail:
Authorized Agent Contact Phone:
Date of Proposal:
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Table of Contents
SECTION I: PURPOSE, BACKGROUND AND SCOPE OF SERVICES ........................................................................ 3
SECTION II: INSTRUCTIONS TO OFFERORS...................................................................................................... 10
SECTION III: CONTRACT TERMS AND CONDITIONS.......................................................................................... 15
SECTION IV: PROPOSAL SUBMITTAL REQUIREMENTS ..................................................................................... 20
SECTION V: ATTACHMENTS ............................................................................................................................ 24
Remaining page intentionally left blank.
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SECTION I: PURPOSE, BACKGROUND AND SCOPE OF SERVICES
A. Purpose:
The City of Norfolk (the “City”) is seeking a technical solution for a comprehensive integrated security
system for the Norfolk Juvenile Detention Center (the “NJDC”), to include software and hardware, door
and mechanical locks, two-way intercom communication, integration with the fire control system and
cameras.
B. Background:
The Norfolk Juvenile Detention Center is a twenty-four (24) hour a day, seven (7) day a week facility
governed by the Department of Juvenile Justice and the Prison Rape Elimination Act (PREA). The City
is seeking to modernize the NJDC’s current security system installed in 1995. The facility has one (1)
main command area with the ability to control all components of the system. The NJDC has five (5)
pods that house up to sixteen (16) juveniles a piece, for a total of eighty (80) beds. Each pod has a
stand-alone control system which can operate the doors and intercoms for each room as well as the
internal doors in the respective pods.
C. Scope of Services:
The NJDC is seeking an all-inclusive, integrated security system (the “System”) that will ensure easy
upkeep and include regular maintenance and escalating response times based on severity of outages.
I. SYSTEM IMPLEMENTATION
A. General
1. The minimum functionality of the system to be provided by the Contractor is set forth
in Attachment I.
2. The Contractor shall fully develop, install, and implement a stand-alone system that is
not dependent on the City’s existing network, equipment and services. The physical
equipment shall become property of the City, with any proprietary software being
owned and maintained by the Contractor.
3. The System shall be fully operational at the go-live date determined by mutual
agreement of the City and the Contractor.
4. The Contractor shall follow a published and integrated implementation process that
incorporates the following phases:
a. Discovery Phase – The Contractor will conduct high level discussions introducing
proposed project plan, resources, data sources, analytics, online tools, on-site and
web-based technical services. The Contractor will also conduct on-site
consultation(s) as needed for successful completion of the project plan.
b. Delivery Phase – The Contractor will perform analysis which shall include, but not
be limited to, a needs analysis to assess and identify system gaps. The Contractor
will suggest process and equipment improvements and create baseline
configuration to support functionality of desired features and functions.
c. Configuration/Integration and Migration Phase – The Contractor will deliver a
functional system that is fully integrated with the following components:
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i. Cameras
ii. Fire alarm
iii. Door locks
iv. Intercoms
v. Two-way communication from various rooms
vi. Scream Alarms / Buttons
d. Validation and Testing Phase – The Contractor will ensure system meets the
business needs of the NJDC and passes all operational and functional testing.
e. Training Phase – The Contractor will provide onsite training for departmental
Subject-Matter-Experts (SMEs) and all users associated with the system in the
NJDC.
f. Go-Live Phase – The Contractor will provide a technical expert to be present when
legacy system is permanently shut down and placed out of production to train
personnel and fix any issue that might arise. This includes restoring a clean
workspace and designated disposal services.
g. Final Acceptance – The acceptance period will consist of a minimum of sixty (60)
consecutive calendar days, twenty-four (24) hours per day, and will begin at 8:00
AM on the first workday following “go live” on the System, during which all software
shall be bug free.
h. Post Implementation Support Phase – The Contractor will provide desk-side and a
solution-specific helpdesk to support operational and maintenance needs.
B. Project Staffing
1. The Contractor shall have a dedicated Project Manager assigned to this project to guide
the implementation process through the go-live period who will work closely with the
City’s project manager for all activities associated with the System implementation, that
includes all activities and documentation associated with software, equipment,
configuration, and installation. The Project Manager will prepare periodic written status
reports and attend regularly scheduled project status meetings with the NJDC’s staff.
2. The Contractor’s Project Manager will be responsible for coordinating all of the
Contractor staff’s activities. They will ensure the Contractor’s staff follows all approved
procedures and completes all assigned task in a timely, efficient and professional
manner.
3. The Contractor’s Project Manager, Lead Design Architect, Lead Developer and other
personnel identified as such shall constitute Key Personnel.
4. The Contractor will not be permitted to reassign any of the Key Personnel, unless the
City approves the proposed reassignment and the proposed replacement. The
proposed replacement must have experience and qualifications at the minimum equal
to the personnel they are replacing. If any of the Key Personnel must be absent for an
extended period, the Contractor must provide interim Key Personnel, subject to the
City’s written approval.
5. The Contractor must submit any request to remove or replace Key Personnel to the City
at least fifteen (15) calendar days in advance of the proposed action. The request must
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contain a detailed justification, including identification of the proposed replacement
and their qualifications.
C. Project Status Reports
To provide clear ongoing communications to stakeholders concerning the status of the
project, the Contractor shall provide the City with a biweekly report containing sufficiently
detailed information to enable the City to determine the status of the project and any
variance from the detailed Project Plan, schedule or budget. The status report shall include,
at a minimum:
1. Technical status of the project including deliverable status, configuration status, and
forecasted deliverable status for the next reporting period.
2. Resource status for the project including staff utilization.
3. Schedule status for the project including task status, milestones completed, phases
completed, schedule trends and schedule summary.
4. Comparison of actual versus scheduled percent complete for the work breakdown
structure.
5. Issues, risks, and resource constraints which are affecting or could affect progress
including the proposed or actual resolution.
6. Proposed changes to the project work plan, reasons for the changes, and the City’s
approval/disapproval determination for any proposed changes.
7. Updated detailed project work plan with approved changes highlighted.
D. Training and Documentation
1. The Contractor shall provide end user and system administrator training for all
functions of the System. This includes, but is not limited to, on-site training and support
to enable staff with the knowledge to navigate and use the System, download media,
maintain System access / permissions, and perform System monitoring.
2. The Contractor shall perform training for the City’s staff on-site.
3. All training must be completed no later than twenty (20) days prior to going live and is
a prerequisite for the City’s approval of going live.
4. The Contractor shall provide a user manual which includes step-by-step instructions for
operation of each function provide by the System.
5. The Contractor shall perform separate training sessions, focused by job responsibility
for end users, System administrators, and other support personnel as required by the
City, with training materials provided in electronic format.
6. The Contractor must provide additional training sessions (in-person or as a webinar)
within fifteen (15) days of a software version change.
7. The Contractor shall proceed in accordance with the approved Training Plan to schedule
the end-user and technical systems operation /configuration training.
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See Also

RFP 7976-0-2020 ML-1 NJDC Security Upgrade Status: Open Time Left:34 days Closing: 10/19/20

State Government of Virginia

Bid Due: 10/19/2020

2STP 194-A9194-002-3 MSC Lobby Security Upgrades Status: Open Time Left:14 days Closing: 10/1/20

State Government of Virginia

Bid Due: 10/01/2020

2STP 194-A9194-002-2 MSC Lobby Security Upgrades Status: Open Time Left:24 days Closing: 10/1/20

State Government of Virginia

Bid Due: 10/01/2020