Master Lease and Housing Management Services

Agency: State Government of Delaware
State: Delaware
Type of Government: State & Local
NAICS Category:
  • 531110 - Lessors of Residential Buildings and Dwellings
  • 531120 - Lessors of Nonresidential Buildings (except Miniwarehouses)
  • 541611 - Administrative Management and General Management Consulting Services
Posted Date: Nov 19, 2020
Due Date: Jan 5, 2021
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Bid Solicitation Details
Bid Status Details
for
Master Lease and Housing Management Services,
HSS21009-MASTERLEAS
Solicitation Ad Date 11/19/2020
Deadline for Bid Responses 1/5/2021 at 11:00 a.m. Local Time
Supporting Documents RFP - Professional Services
Appendix D1- Budget Workbook Instructions
Appendix D2 - Budget Workbook
Appendix D3 - Financial Survey
Contact Information Ruthena.Gbedema@delaware.gov

Attachment Preview

REQUEST FOR PROPOSALS FOR PROFESSIONAL SERVICES
MASTER LEASE AND HOUSING MANAGEMENT SERVICES
ISSUED BY DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH
CONTRACT NUMBER HSS-21-009
Contents:
I. Overview
II. Scope of Services
III. Required Information
IV. Professional Services RFP Administrative Information
V. Contract Terms and Conditions
VI. RFP Miscellaneous Information
VII. Attachments
Attachment 1 – No Proposal Reply Form
Attachment 2 – Non-Collusion Statement
Attachment 3 – Exceptions
Attachment 4 – Confidentiality and Proprietary Information
Attachment 5 – Business References
Attachment 6 – Subcontractor Information Form
Attachment 7 – Monthly Usage Report
Attachment 8 – Subcontracting (2nd Tier Spend) Report
Attachment 9 – List of Contracts in the State of Delaware Form
Attachment 10 – Office of Supplier Diversity Application
Appendix A - MINIMUM MANDATORY SUBMISSION REQUIREMENTS
Appendix B - SCOPE OF WORK AND TECHNICAL REQUIREMENTS
Appendix C – Division of Substance Abuse & Mental Health (DSAMH) Policies
Appendix D – Business Proposal Requirements
Appendix D-1 – Budget Workbook Instructions
Appendix D-2 – Budget Workbook
Appendix D-3 – RFP Financial Survey
Appendix E – Divisional Requirements
Appendix F – Professional Services Agreement
** Ctrl+Click on the headings above will take you directly to the section.
I. Overview
The State of Delaware Department of Department of Health and Social Services, Division of
Substance Abuse and Mental Health, seeks professional services to Master Lease and
Housing Management Services. This request for proposals (“RFP”) is issued pursuant to 29
Del. C. §§ 6981 and 6982.
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6982(b) Version: November 15, 2019
DHSS 5.1.2020
STATE OF DELAWARE
DEPARTMENT OF HEALTH AND SOCIAL SERVICS
DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH
The proposed schedule of events subject to the RFP is outlined below:
Public Notice
Date: 11/19/2020
Deadline for Questions
Date: 12/3/2020
Response to Questions Posted by: Date: 12/17/2020
Deadline for Receipt of Proposals Date: 1/5/2021 at 11:00 AM (EDT)
Estimated Notification of Award Date: 1/24/2021
Each proposal must be accompanied by a transmittal letter which briefly summarizes the
proposing firm’s interest in providing the required professional services. The transmittal letter
must also clearly state and justify any exceptions to the requirements of the RFP which the
applicant may have taken in presenting the proposal. (Applicant exceptions must also be
recorded on Attachment 3).
Furthermore, the transmittal letter must attest to the fact, at a minimum, that the Vendor shall
not store or transfer non-public State of Delaware data outside of the United States. For
technology related solicitations, Vendors may refer to the Delaware Department of
Technology and Information identified terms and conditions included in this solicitation.
The State of Delaware reserves the right to deny any and all exceptions taken to the RFP
requirements.
PREBID MEETING
A mandatory pre-bid meting has not been established for this Request for Proposal.
II. Scope of Services
The Department of Health and Social Services, Division of Substance Abuse and Mental
Health (DSAMH), is seeking proposals from a qualified property management organization to
enter a Master Lease and Housing Management Services for its supported apartments,
scattered and/or cluster site housing. DSAMH’s goal is to create a coordinated master leasing
program that will provide person-centered and exceptional customer service that is responsive
to the challenges that homeless people with complex health, behavioral health, and/or social
needs face in securing supportive housing.
The qualified Bidder will provide master leasing services, customer service, and coordination
with housing providers to ensure that residents (“resident” is used interchangeably with
“client”), receive the support they need to locate and secure permanent housing and to remain
housed and stable. The Bidder will assist individuals experiencing homelessness to identify
immediate housing solutions, procure housing in a variety of settings, site maintenance and
repair, building security, resident evaluation, move-in procedures, rent payments, utilities, etc.
The Bidder should have a resident-centered approach and provide excellent customer service
that is sensitive to the challenges that people who are homeless face as they move into and
maintain permanent housing. The Bidder will also establish positive and collaborative
relationships with housing providers to obtain the residents authorization to assist residents
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STATE OF DELAWARE
DEPARTMENT OF HEALTH AND SOCIAL SERVICS
DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH
resolve issues that threaten their housing stability and to problem-solve with resident, building,
and community issues.
Additional information regarding specific scope of services that will delivered under this RFP
can be found in Appendix B.
III. Required Information
The following information shall be provided in each proposal in the order listed below. Failure
to respond to any request for information within this proposal may result in rejection of the
proposal at the sole discretion of the State.
A. Minimum Requirements
1. Provide Delaware license(s) and/or certification(s) necessary to perform services as
identified in the scope of work.
Prior to the execution of an award document, the successful Vendor shall either furnish
the Agency with proof of State of Delaware Business Licensure or initiate the process
of application where required.
2. Vendor shall provide responses to the Request for Proposal (RFP) scope of work and
clearly identify capabilities as presented in the General Evaluation Requirements
below.
3. Complete all appropriate attachments and forms as identified within the RFP.
4. Proof of insurance and amount of insurance shall be furnished to the Agency prior to
the start of the contract period and shall be no less than as identified in the bid
solicitation, Section V, Item 8, subsection g (insurance).
B. General Evaluation Requirements
1. Experience and Reputation
2. Expertise
3. Capacity to meet requirements (size, financial condition, etc.)
4. Soundness of Approach
5. Sustainability
6. Partnerships with Care Managers and Housing Providers
7. Pricing
IV. Professional Services RFP Administrative Information
A. RFP Issuance
1. Public Notice
Public notice has been provided in accordance with 29 Del. C. §6981.
2. Obtaining Copies of the RFP
This RFP is available in electronic form through the State of Delaware Procurement
website at www.bids.delaware.gov
and through Bonfire at
https://dhss.bonfirehub.com Paper copies of this RFP will not be available.
3. Assistance to Vendors with a Disability
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STATE OF DELAWARE
DEPARTMENT OF HEALTH AND SOCIAL SERVICS
DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH
Vendors with a disability may receive accommodation regarding the means of
communicating this RFP or participating in the procurement process. For more
information, contact the Designated Contact no later than ten days prior to the deadline
for receipt of proposals.
4. RFP Designated Contact
All requests, questions, or other communications about this RFP shall be made
through Bonfire at https://dhss.bonfirehub.com . Communications made to other
State of Delaware personnel or attempting to ask questions by phone or in person will
not be allowed or recognized as valid and may disqualify the vendor. Vendors should
rely only on information posted at https://dhss.bonfirehub.com . The RFP designated
contact.
Ruthena Gbedema
1901 Dupont Highway
Springer Building
New Castle, DE 19720
DHSS_DSAMHCONTRACTS@DELAWARE.GOV
5. Consultants and Legal Counsel
The State of Delaware may retain consultants or legal counsel to assist in the review
and evaluation of this RFP and the vendors’ responses. Bidders shall not contact the
State’s consultant or legal counsel on any matter related to the RFP.
6. Contact with State Employees
Direct contact with State of Delaware employees other than the State of Delaware
Designated Contact regarding this RFP is expressly prohibited without prior consent.
Vendors directly contacting State of Delaware employees risk elimination of their
proposal from further consideration. Exceptions exist only for organizations currently
doing business in the State who require contact in the normal course of doing that
business.
7. Organizations Ineligible to Bid
Any individual, business, organization, corporation, consortium, partnership, joint
venture, or any other entity including subcontractors currently debarred or suspended
is ineligible to bid. Any entity ineligible to conduct business in the State of Delaware
for any reason is ineligible to respond to the RFP.
8. Exclusions
The Proposal Evaluation Team reserves the right to refuse to consider any proposal
from a vendor who:
a. Has been convicted for commission of a criminal offense as an incident to
obtaining or attempting to obtain a public or private contract or subcontract, or in
the performance of the contract or subcontract:
b. Has been convicted under State or Federal statutes of embezzlement, theft,
forgery, bribery, falsification or destruction of records, receiving stolen property, or
other offense indicating a lack of business integrity or business honesty that
currently and seriously affects responsibility as a State contractor:
c. Has been convicted or has had a civil judgment entered for a violation under State
or Federal antitrust statutes:
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STATE OF DELAWARE
DEPARTMENT OF HEALTH AND SOCIAL SERVICS
DIVISION OF SUBSTANCE ABUSE AND MENTAL HEALTH
d. Has violated contract provisions such as;
1) Known failure without good cause to perform in accordance with the
specifications or within the time limit provided in the contract; or
2) Failure to perform or unsatisfactory performance in accordance with terms of
one or more contracts;
e. Has violated ethical standards set out in law or regulation; and
f. Any other cause listed in regulations of the State of Delaware determined to be
serious and compelling as to affect responsibility as a State contractor, including
suspension or debarment by another governmental entity for a cause listed in the
regulations.
B. RFP Submissions
1. ALL PROPOSALS MUST BE SUBMITTED ONLINE ON THE DEPARTMENT OF
HEALTH AND SOCIAL SERVICES’ eProcurement portal, which is currently found
at https://dhss.bonfirehub.com/. Responses submitted by hard copy, mail,
facsimile, or e-mail will not be accepted.
2. Acknowledgement of Understanding of Terms
By submitting a bid, each vendor shall be deemed to acknowledge that it has carefully
read all sections of this RFP, including all forms, schedules and exhibits hereto, and
has fully informed itself as to all existing conditions and limitations.
3. Proposals
To be considered, all proposals must be submitted through Bonfire at
https://dhss.bonfirehub.com/ and respond to the items outlined in this RFP. The
State reserves the right to reject any non-responsive or non-conforming proposals.
All proposals must be submitted prior to 11:00 AM (EDT) on January 5, 2021.
PROPOSAL REQUIREMENTS
1. Proposals must be received before the Proposal Due Date and Time, as identified in the
Procurement Schedule for this RFP. Responses received after the Proposal Due Date and Time
will not be accepted.
2. Upload your submission at: https://dhss.bonfirehub.com
Important Notes:
Logging in and/or uploading the file(s) does not mean the response is submitted. Users
must successfully upload all the file(s) and MUST click the submit button before the proposal
due date and time.
Users will receive an email confirmation receipt with a unique confirmation number once the
submission has been finalized. This will confirm that the proposal has been submitted
successfully.
Each submitted item of Requested Information will only become visible to DHSS after the
proposal due date and time.
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