Learning Management System

Agency: City of Phoenix
State: Arizona
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541519 - Other Computer Related Services
  • 611430 - Professional and Management Development Training
Posted Date: Jul 2, 2020
Due Date: Jul 14, 2020
Solicitation No: RFP HR 20-122
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Learning Management System

Updated: 07/01/2020 7:58 PM

Updated: 07/01/2020 7:58 PM


Solicitation Details
Solicitation/Project Number

RFP HR 20-122

Department


Human Resources

Contract Specialist/Procurement Officer

Adriana Phillips

Pre-Offer Conference/Pre-Submittal Meeting


06/25/2020 1:00 PM

Date Due


07/14/2020 10:00 PM

NIGP


208-81 - Software For Computer Software Training

Additional Information

The City of Phoenix invites offers for a Learning Management System for a five-year period commencing on or about August 26, 2020.

Associated Files

Solicitation responses must be submitted in a sealed envelope, unless otherwise specified in the Solicitation. The response must clearly identify the Company Name and Address, Solicitation Number, and the Bid Opening Date and Time.
It is the Bidder's responsibility to include the number of copies specified in the Solicitation.

NOTE: The City of Phoenix will NOT accept responses submitted after the Date and Time stated in the Solicitation, nor will the City of Phoenix accept responses submitted by fax or e-mail, unless otherwise specified in the Solicitation.


PLEASE NOTE: If you download a Solicitation, you also need to download all current addenda that may have been issued since the original document was posted.
It is the Bidder's responsibility to ensure that they have all addenda prior to submitting their offer.​

Interested Party Form

Please fill out the following information to be placed on the Interested Parties list for this Solicitation.

NOTE: The below form is NOT used to submit bids.
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Request for Proposals (RFP)
for
LEARNING MANAGEMENT SYSTEM
RFP HR 20-122
Schedule of Events
ACTIVITY (All times are local Phoenix time)
Issue RFP
Pre-Proposal Meeting at 1:00 p.m. via Cisco Webex
Written Questions by 2:00 p.m.
City Responses to Written Questions
Submittal of Exceptions by 2:00 p.m.
Email Request to Submit Offer by 2:00 p.m.
Proposal Submittal by 2:00 p.m.
Short Listing and Consultant Interviews, if applicable
Award Recommendation to Phoenix City Council
DATE
June 19, 2020
June 25, 2020
June 26, 2020
July 1, 2020
July 2, 2020
July 7, 2020
July 9, 2020
July 23, 2020
August 26, 2020
Procurement Officer
Adriana Phillips
City of Phoenix Human Resources Department
251 W. Washington Street, 7th Floor
Phoenix, Arizona 85003
Telephone: (602) 534-1676 (7-1-1 Friendly)
adriana.phillips@phoenix.gov
Date posted on website (issue Date): June 19, 2020
This RFP does not commit the City to award any agreement.
All dates subject to change.
Solicitation Number RFP HR 20 - 122
02/2019 rev.
TABLE OF CONTENTS
CITY OF PHOENIX
1. INSTRUCTIONS: DESCRIPTION STATEMENT OF NEED: .................. 1
2. MINIMUM QUALIFICATIONS: .................................................................... 1
3. AGREEMENT TERM AND CONTRACTUAL RELATIONSHIP: ................ 1
4. PRE-PROPOSAL MEETING: ...................................................................... 2
5. SCOPE OF WORK AND SUPPLEMENTAL TERMS AND CONDITIONS: 2
6. CITY’S VENDOR SELF-REGISTRATION AND NOTIFICATION: .............. 2
7. PREPARATION OF OFFER:....................................................................... 2
8. EXCEPTIONS: ............................................................................................. 3
9. INQUIRIES:.................................................................................................. 3
10. ADDENDA: .................................................................................................. 4
11. LICENSES: .................................................................................................. 4
12. CERTIFICATION: ........................................................................................ 4
13. SUBMISSION OF OFFER: .......................................................................... 4
14. WITHDRAWAL OF OFFER:........................................................................ 5
15. OFFER RESULTS: ...................................................................................... 5
16. PRE-AWARD QUALIFICATIONS: .............................................................. 5
17. AWARD OF CONTRACT: ........................................................................... 5
18. CITY’S RIGHT TO DISQUALIFY FOR CONFLICT OF INTEREST:........... 6
19. SOLICITATION TRANSPARENCY POLICY: ............................................. 6
20. PROTEST PROCESS: ................................................................................ 7
21. PUBLIC RECORD: ...................................................................................... 8
22. STATEMENT OF BONDING ABILITY: ....................................................... 8
23. PERFORMANCE BOND OR IRREVOCABLE STANDBY LETTER OF
CREDIT:....................................................................................................... 8
24. LATE OFFERS: ........................................................................................... 9
25. RIGHT TO DISQUALIFY: ............................................................................ 9
Solicitation Number RFP HR 20 - 122
02/2019 rev.
TABLE OF CONTENTS
CITY OF PHOENIX
26. CONTRACT AWARD: ................................................................................. 9
27. EVALUATION OF COMPETITIVE SEALED OFFERS: .............................. 9
28. DETERMINING RESPONSIVENESS AND RESPONSIBILITY:............... 10
29. DETAILED EVALUATION OF OFFERS AND DETERMINATION OF
COMPETITIVE RANGE:............................................................................ 10
30. OFFERS NOT WITHIN THE COMPETITIVE RANGE: ............................. 11
31. DISCUSSIONS WITH OFFERORS IN THE COMPETITIVE RANGE:...... 11
32. BEST AND FINAL OFFERS (BAFO): ....................................................... 11
SECTION II TECHNOLOGY CONSULTING PROFESSIONAL SERVICES
AGREEMENT ....................................................................................................... 0
EXHIBIT A SCOPE OF WORK........................................................................ 23
EXHIBIT B FEE SCHEDULE ........................................................................... 44
EXHIBIT C - INDEMNIFICATION & INSURANCE REQUIREMENTS ............... 45
EXHIBIT E - SUPPLEMENTAL TERMS AND CONDITIONS ............................ 51
SECTION III EVALUATION REQUIREMENTS ............................................... 66
SECTION IV - SUBMITTALS.............................................................................. 70
Solicitation Number RFP HR 20 - 122
02/2019 rev.
SECTION I - INSTRUCTIONS
CITY OF PHOENIX
RFP PROCESS
1. INSTRUCTIONS: DESCRIPTION STATEMENT OF NEED:
1.1. The City of Phoenix invites sealed offers for a Learning Management System
for a five-year period commencing on or about August 26, 2020 or the “Effective
Date” which is upon award by City Council, conditioned upon signature and
recording by the City Clerk’s department, as required by the Phoenix City Code,
whichever is later, in accordance with the Minimum Qualifications in paragraph
2, the Scope of Work in Exhibit A to the Professional Services Agreement
attached in Section II and the additional specifications and provisions contained
herein. This solicitation is available through Arizona Relay Service 7-1-1.
Please call TTY 800-367-8939 for assistance.
1.2. Notwithstanding the foregoing, this Agreement will terminate upon the earliest
occurrence: by reaching the end of the term including any extensions
exercised, or termination pursuant to the provisions of this Agreement.
2. MINIMUM QUALIFICATIONS:
2.1. Offeror must demonstrate in its proposal that Offeror has the ability to perform
the Scope of Work set forth in Exhibit A of Section II and the Requirements and
Required Priorities set forth in Exhibit F.
2.2. The Offeror must demonstrate in its proposal the ability to have a team ready
to engage and begin upon contract award.
2.3. The Offeror must be lawfully authorized to conduct business in Arizona or must
have no impediments to conducting business in Arizona.
2.4. The terms outlined throughout this RFP process (within your response and any
enhancements thereafter) must remain in place through negotiations and be
part of the final contract unless specifically waived by the City in writing.
2.5. Proposals will be considered non-responsive, at the sole discretion of the City,
if these requirements are not met.
3. AGREEMENT TERM AND CONTRACTUAL RELATIONSHIP:
3.1. Offerors are responsible for reading the agreement and submitting any
questions about it in accordance with the process listed in this agreement. By
submitting a proposal, each Offeror agrees it will be bound by the terms of the
Agreement attached hereto. The City anticipates a five-year term.
Notwithstanding the foregoing, this Agreement will terminate upon the earliest
occurrence of any of the following:
reaching the end of the term and any extensions;
completing the services set forth in the Scope of Work (the “Services”);
payment of the maximum authorized compensation; or
termination pursuant to the provisions of the Agreement.
Solicitation Number RFP HR 20 - 122
02/2019 rev.
SECTION I - INSTRUCTIONS
CITY OF PHOENIX
4. PRE-PROPOSAL MEETING:
Offerors may attend the pre-proposal meeting via Cisco Webex at the date and time
listed on page one. Please register for this meeting by emailing the procurement
officer listed on the front page.
Meeting number/access code/meeting information: 133 287 1291
Meeting password: ASmNTjtW573
Attend the meeting using one of the formats below:
Join online using your Cisco Webex account
Join online without a Cisco Webex account: globalpage-prod.webex.com/join
Join by phone 1-415-655-0001 US Toll. When asked for Attendee Number,
press #.
Join from a video system or application
Dial 1332871291@cityofphoenix.webex.com
You can also dial 173.243.2.68 and enter your meeting number.
Join using Microsoft Lync or Microsoft Skype for Business
Dial 1332871291.cityofphoenix@lync.webex.com
5. SCOPE OF WORK AND SUPPLEMENTAL TERMS AND CONDITIONS:
Contractor will provide consulting services that will be in accordance with the Scope
of Work as set forth in Section II, Exhibit A, and the Requirements and Priorities set
forth in Exhibit F which may be supplemented with additional detail from time to time
during the term of the Agreement, and that are satisfactory to the City. In performing
these Services, Contractor will also specifically comply with the applicable
Supplemental Terms and Conditions that are set forth in Section II, Exhibit E.
6. CITY’S VENDOR SELF-REGISTRATION AND NOTIFICATION:
Vendors must be registered in the City’s eProcurement Self-Registration System at
https://www.phoenix.gov/financesite/Pages/EProc-help.aspx in order to respond to
solicitations and access procurement information. The City may, at its sole discretion,
reject any offer from a Offeror who has not registered in the City’s eProcurement
system.
7. PREPARATION OF OFFER:
7.1. All forms provided must be completed and submitted with your offer. The
signed and completed Solicitation Disclosure form must be included or your
offer may be deemed non-responsive.
7.2. It is permissible to copy Submittal forms if necessary. Erasures, interlineations,
or other modifications of your offer must be initialed in original ink by the
authorized person signing the offer. No offer will be altered, amended or
withdrawn after the specified offer due date and time. The City is not
Solicitation Number RFP HR 20-122
Page 2
02/2019 rev.

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