Joint Fire & Police Computer Aided Dispatch (CAD) System

Agency: City of Milwaukee
State: Wisconsin
Type of Government: State & Local
NAICS Category:
  • 541511 - Custom Computer Programming Services
  • 541512 - Computer Systems Design Services
  • 541519 - Other Computer Related Services
Posted Date: Feb 15, 2019
Due Date: Mar 14, 2019
Solicitation No: RFI 16591
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
bid due date/time bid# description purchasing agent
March 14, 2019 at 2:00 PM CST RFI 16591 Joint Fire & Police Computer Aided Dispatch (CAD) System Nathan Churchill
nchurch@milwaukee.gov

Attachment Preview

Request for Information (RFI)
Joint Fire & Police Computer Aided Dispatch (CAD) System
ALL PROPOSALS SHALL BE ADDRESSED AND DELIVERED TO:
Nathan Churchill, Purchasing Agent
City of Milwaukee
Department of Administration - Purchasing Division
200 E Wells Street, Room 601
Milwaukee, WI 53202
Page 1 of 6
Responses Must Be Received No Later Than:
2:00 p.m. CST on March 14, 2019
Table of Contents
Introduction .................................................................................................................................................. 3
Background ................................................................................................................................................... 3
Contact Information ...................................................................................................................................... 4
RFI Timeline ................................................................................................................................................... 5
Structure of Responses ................................................................................................................................. 5
Disclaimer...................................................................................................................................................... 6
Page 2 of 6
Introduction
The City of Milwaukee Fire and Police Commission (FPC) is interested in obtaining information concerning
an integrated Commercial Off the Shelf (COTS) CAD/Mobile system. Milwaukee Fire has been operating
on their current CAD/Mobile system for 5 years and the Police Department has utilized the same
CAD/Mobile system for the past 14 years. They are in the process of researching functionality, features
and capabilities of modern CAD/Mobile systems with the intent of using one system for both
agencies. All information is welcome including specific material concerning:
The functionality of each major system (i.e., CAD, Mobile, GIS/Mapping, etc.) for Police, Fire and
EMS
Major CAD/Mobile system modules
CAD/Mobile system integration
Mapping functionality
CAD/Mobile system dashboard and reporting capabilities
Business Intelligence solution options if different than above system reporting capabilities
CAD/Mobile system configuration capabilities
Technical architecture information Uptime, dependability, performance, continuity of
operations/hot fail-over, disaster recovery
System interface information Federal, state and local databases plus third party applications
Approach regarding legacy CAD/Mobile system data conversion and/or access to legacy
CAD/Mobile system data
Support and warranty information
Background
The Fire and Police Public Safety call centers took a combined total of 846,862 9-1-1 calls in 2018; Police
responded to 1,072,304 calls for service, and Fire responded to 121,000. The call centers are comprised
of 74 positions distributed between the Primary and Secondary sites.
About the Fire and Police Commission
Under state law and City Charter, the Fire and Police Commission (FPC) oversees the Milwaukee Fire
Department (MFD) and Milwaukee Police Department (MPD). The FPC sets overall policy and standards
while the Chief of each department manages daily operations and implements the FPC’s policy direction
and goals. The FPC, supported by a full-time professional staff, exercises its oversight function through
regular meetings with both department Chiefs and their staffs, by conducting research and analysis of
policies and procedures, by implementing reforms and by direct public input through the individuals
appointed to the FPC citizen board.
City of Milwaukee
Milwaukee is the largest city in the state of Wisconsin and the fifth-largest city in the Midwestern United
States. The seat of the eponymous county, it is on Lake Michigan's western shore. Ranked by its
Page 3 of 6
estimated 2014 population, Milwaukee was the 31st largest city in the United States. The city's estimated
population in 2017 was 595,351. City website: https://city.milwaukee.gov/home
The City currently operates 2 co-located PSAPs with the Police acting as the primary call center and the
Fire as secondary. 9-1-1 calls are answered by a police call taker, and if a medical or fire response is
needed, transferred to the Fire PSAP. Medical calls are triaged using an EMD protocol with some
dispatches going to private ambulance companies.
About the Milwaukee Fire Department
The Milwaukee Fire Department was established on January 1st, 1875 as the primary fire suppression,
prevention, rescue and emergency medical service for the City of Milwaukee. MFD is currently under the
leadership of Fire Chief Mark Rohlfing, who was appointed by the FPC in May of 2010 and reappointed on
May 15th, 2014. More detail on the activities of the MFD during 2017 is available in the department’s
Annual Report, available on the department’s website: www.city.milwaukee.gov/MFD
About the Milwaukee Police Department
The Milwaukee Police Department was established on October 4th, 1855 as the primary law enforcement
entity for the City of Milwaukee. MPD is currently under the leadership of Police Chief Alfonso Morales,
who was appointed by the FPC upon the retirement of former Chief Edward Flynn after 10 years in the
position. More detail on the activities of the MPD during 2017 is available in the department’s Annual
Report, available on the department’s website: www.city.milwaukee.gov/police
Contact Information
Proposers are specifically directed not to contact any other City of Milwaukee department or staff
member for discussions that are related to this RFI.
All communications regarding this RFI and the submittal process should be directed to:
Nathan Churchill, Purchasing Agent
City of Milwaukee, Department of Administration
Purchasing Division
200 E. Wells Street, Room 601
Milwaukee, WI 53202-3560
Phone: 414-286-2392 Email: nchurch@milwaukee.gov
Page 4 of 6
RFI Timeline
The following is the proposed schedule for the RFI. The DOA-Purchasing Division reserves the right to
change the RFI schedule, issue addenda to the RFI, cancel the RFI, or reissue the RFI at any time.
RFI Release Date
Closing Date
* Tentative Date
February 15, 2019
March 14, 2019*
Please note: it is highly desirable that responses are received by 2:00 PM-CST March 7, 2019; however,
they will be accepted until the official closing date and time of 2:00 PM-CST on March 14, 2019.
Structure of Responses
Important: Responses must be submitted to procurement.services@milwaukee.gov no later than
2:00 pm on March 14, 2019.
Responses to this RFI shall be submitted to the City of Milwaukee Purchasing Division. Responses should
be sent to Nathan Churchill before the due date as reflected on the first page of this RFI. Please send one
hard copy and one electronic copy. Respondents are welcome to include media files (i.e., USB drive,
DVD/CD) but it is not mandatory. Information submitted shall provide a clear understanding of the
products and services that the vendor offers. Proprietary information that is submitted must be marked
as such at the time of submission; properly marked proprietary information will not be disclosed to the
public or any other vendor at any point in time. It should be noted that the purpose of this RFI is only to
obtain information, and does not preclude a vendor from responding to any future RFP should they
decide not submit a response to this RFI. Vendors may be asked to provide product demonstrations in
addition to the written documentation, but the request to do so in no way indicates a preference for one
product over another.
In order to facilitate the review of the responses, please provide the information in the exact order as
indicated below:
Title Page The title page shall include at a minimum, the name and address of the proposing
organization as well as the name(s), phone number(s), e-mail address(es) of the contact person(s)
authorized to represent their employer, and a reference to “RFI 16591”.
Executive Summary of Methodology The executive summary should include a brief overview of
the solution proposed and the overall strategy for implementing the proposed CAD System.
Product Information and Implementation Strategy Respondents shall provide comprehensive
information related to their product offering (s) and the strategy by which they propose to
implement their product for the City of Milwaukee.
Page 5 of 6

Sign-up for a Free Trial, Government Bid Alerts

With Free Trial, you can:

You will have a full access to bids, website, and receive daily bid report via email and web.

Try One Week FREE Now

See Also

Due Date Bid/RFP Description 6/5/2019 119062 More Information Proofpoint Software & Support Documents

Dane County

Bid Due: 6/05/2019

View Bid Solicitation Reference #: 437002-M20-0001383 Title: Background Check Support - Madison &

State Government of Wisconsin

Bid Due: 5/30/2019

View Bid Solicitation Reference #: 28238-BD Title: WISCONSIN ENTERPRISE BANKING SERVICES Available Date:

State Government of Wisconsin

Bid Due: 8/14/2019

View Bid Solicitation Reference #: 19-5934-R1 Title: Emergency Notification System (UW-MAD) [19-5934-R1] Available

State Government of Wisconsin

Bid Due: 5/24/2019