Inmate Telephone and Video Visitation Services

Agency: Boulder County
State: Colorado
Type of Government: State & Local
NAICS Category:
  • 512110 - Motion Picture and Video Production
Posted Date: Jul 16, 2019
Due Date: Jul 29, 2019
Solicitation No: RFP #7044-19
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Inmate Telephone and Video Visitation Services
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Details
Due Date: 07/29/2019 2:00 pm
Bidding Number: RFP #7044-19
Bidding Categories: Sheriff
Other Comments:

Purpose/Background

Boulder County is seeking proposals from Inmate Communications Service (“ICS”) vendors based on the enclosed specifications. This Request for Proposals (RFP) includes a detailed description of the facility requirements and provides detailed instructions for submitting a compliant response. Any item not specifically mentioned but necessary for the delivery and operation of the proposed ICS system shall be included in any proposal submitted for consideration. It is the intent of these specifications to obtain proposals from qualified, experienced vendors capable of providing reliable Inmate Calling Service. All proposals should be based on the following Project Information:

Current ICS Vendor ICSolutions
End of Current Contract Term 2/29/2020
Desired Contract Term for Selected Vendor 1 Year + 4 renewal options of 1 year each

Facility Name(s) Boulder County Jail
Facility Address 3200 Airport Rd

Boulder, CO 80301

Facility Phone Number 303-114-4620
Facility Capacity (beds) 560
Facility Average Daily Population 375
Wall-mounted Inmate Telephones (Industry Standard, Corded) 34
Telecommunications Devices for the Deaf 1
Traditional, Visitation Stations (to be Recorded) 8
Kiosk for Video Visitation ( Wall-mounted, mounted in visitation and portable) 31

Call History

See attachment A for a summary report of the last 12 months of call history. This information is provided as historical background data provided for your information. The Boulder County Jail cannot predict and will not guarantee future call volume.

Written Inquiries

All inquiries regarding this RFP will be submitted via email to the Boulder County Purchasing Office at purchasing@bouldercounty.org on or before 2:00 p.m. July 11, 2019. A response from the county to all inquiries will be posted and sent via email no later than July 22, 2019. Please do not contact any other county department or personnel with questions or for information regarding this solicitation.

Submittal Instructions

Submittals are due at the Administrative Services Information Desk or email box (preferred) listed below, for time and date recording on or before 2:00 p.m. Mountain Time on July 29, 2019.

RFP#7044-19

RFP #7044-19 Addendum 1

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RFP Number:
RFP Title:
Pre-Proposal Meeting:
RFP Questions Due:
Submittal Due Date:
Email Address:
Documents included in this package:
Boulder County Purchasing
1325 Pearl Street
Boulder, CO 80302
purchasing@bouldercounty.org
REQUEST FOR PROPOSAL
COVER PAGE
7044-19
Inmate Telephone and Video Visitation
Services / Inmate Communication Service
(ICS)
N/A
July 11, 2019, 2:00 PM
July 19, 2019, 2:00 PM
purchasing@bouldercounty.org
Proposal Instructions
Terms and Conditions
Specifications
Insurance and W-9 Requirements
Submittal Checklist
Evaluation Criteria
Signature Page
Attachment A
Sample Contract
1
Boulder County Purchasing
1325 Pearl Street
Boulder, CO 80302
purchasing@bouldercounty.org
PROPOSAL INSTRUCTIONS
1. Purpose/Background
Boulder County is seeking proposals from Inmate Communications Service (“ICS”) vendors
based on the enclosed specifications. This Request for Proposals (RFP) includes a detailed
description of the facility requirements and provides detailed instructions for submitting a
compliant response. Any item not specifically mentioned but necessary for the delivery and
operation of the proposed ICS system shall be included in any proposal submitted for
consideration.
It is the intent of these specifications to obtain proposals from qualified, experienced vendors
capable of providing reliable Inmate Calling Service. All proposals should be based on the
following Project Information:
Current ICS Vendor
End of Current Contract Term
Desired Contract Term for Selected Vendor
ICSolutions
2/29/2020
1 Year + 4 renewal options of 1 year each
Facility Name(s)
Facility Address
Facility Phone Number
Facility Capacity (beds)
Facility Average Daily Population
Wall-mounted Inmate Telephones (Industry
Standard, Corded)
Telecommunications Devices for the Deaf
Traditional, Visitation Stations (to be Recorded)
Kiosk for Video Visitation ( Wall-mounted,
mounted in visitation and portable)
Boulder County Jail
3200 Airport Rd
Boulder, CO 80301
303-114-4620
560
375
34
1
8
31
2
Call History
See attachment A for a summary report of the last 12 months of call history. This information
is provided as historical background data provided for your information. The Boulder County
Jail cannot predict and will not guarantee future call volume.
2. Written Inquiries
All inquiries regarding this RFP will be submitted via email to the Boulder County Purchasing
Office at purchasing@bouldercounty.org on or before 2:00 p.m. July 11, 2019. A response
from the county to all inquiries will be posted and sent via email no later than July 15, 2019.
Please do not contact any other county department or personnel with questions or for
information regarding this solicitation.
3. Submittal Instructions
Submittals are due at the Administrative Services Information Desk or email box (preferred)
listed below, for time and date recording on or before 2:00 p.m. Mountain Time on July 19,
2019.
Your response can be submitted in the following ways. Please note that email responses to
this solicitation are preferred, but are limited to a maximum of 25MB capacity. NO ZIP FILES
ALLOWED. Electronic submittals must be received in the email box listed below. Submittals
sent to any other box will NOT be forwarded or accepted. This email box is only accessed
on the due date of your questions or proposals. Please use the Delivery Receipt option to
verify receipt of your email. It is the sole responsibility of the proposer to ensure their
documents are received before the deadline specified above. Boulder County does not
accept responsibility under any circumstance for delayed or failed email or mailed
submittals.
Email purchasing@bouldercounty.org; identified as RFP # 7044-19 in the subject line.
-OR-
US Mail
One (1) unbound copy of your submittal, printed double-sided, 11 point, on at least
50% post-consumer, recycled paper must be submitted in a sealed envelope,
clearly marked as RFP # 7044-19, to the Administrative Services Information Desk
located at 1325 Pearl Street, Boulder, CO 80302.
All RFPs must be received and time and date recorded by authorized county staff by the above
due date and time. Sole responsibility rests with the proposer to see that their RFP response
is received on time at the stated location(s). Any responses received after due date and time
will be returned to the proposer.
3
The Board of County Commissioners reserves the right to reject any and all responses, to
waive any informalities or irregularities therein, and to accept the proposal that, in the
opinion of the Board, is in the best interest of the Board and of the County of Boulder, State of
Colorado.
Americans with Disabilities Act (ADA): If you need special services provided for under the
Americans with Disabilities Act, contact the ADA Coordinator or the Human Resources office
at (303) 441-3525 at least 48 hours before the scheduled event.
4
Boulder County Purchasing
1325 Pearl Street
Boulder, CO 80302
purchasing@bouldercounty.org
TERMS AND CONDITIONS
1. Proposers are expected to examine the drawing, specifications, schedule of delivery, and all
instructions. Failure to do so will be at the proposer’s risk.
2. Each proposer will furnish the information required in the Request for Proposals.
3. The Contract/Purchase Order will be awarded to that responsible proposer whose submittal,
conforming to the Request for Proposals, will be most advantageous to the County of
Boulder, price and other factors considered.
4. The County of Boulder reserves the right to reject any or all proposals and to waive
informalities and minor irregularities in proposals received, and to accept any portion of or
all items proposed if deemed in the best interest of the County of Boulder to do so.
5. No submittal will be withdrawn for a period of thirty (30) days subsequent to the opening of
proposals without the consent of the County Purchasing Agent or delegated representative.
6. A signed purchase order or contract furnished to the successful proposer results in a binding
contract without further action by either party.
7. Late or unsigned proposals will not be accepted or considered. It is the responsibility of
proposers to ensure that the proposal arrives at the Administrative Services Information
Desk prior to the time indicated in the “Request for Proposals.”
8. The proposed price will be exclusive of any Federal or State taxes from which the County of
Boulder is exempt by law.
9. Any interpretation, correction or change of the RFP documents will be made by Addendum.
Interpretations, corrections and changes of the RFP documents made in any other manner
will not be binding, and proposer will not rely upon such interpretations, corrections and
changes. The County’s Representative will not be responsible for oral clarification.
10. Confidential/Proprietary Information: Proposals submitted in response to this “Request for
5

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