Family Centered Care

Agency:	Alameda County
State:	California
Type of Government:	State & Local
NAICS Category:	541910 - Marketing Research and Public Opinion Polling
Posted Date:	Jun 2, 2023
Due Date:	Jun 16, 2023
Solicitation No:	IRFP #ACPHD-CMS-1007 NEW
Bid Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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COUNTY OF ALAMEDA

INFORMAL REQUEST FOR PROPOSAL No. ACPHD-CMS-1007

for

Family Centered Care

For complete information regarding this project, see the Informal Request for Proposal

(IRFP) posted at Alameda County Current Contracting Opportunities [https://gsa.acgov.org/do-

business-with-us/contracting-opportunities/] or contact the County representative listed below.

Thank you for your interest!

Contact Person: Kabir Hypolite

Phone Number: (510)-268-7665

Email Address: PHDProcurements@acgov.org

Alameda County Public Health Department – Procurements Unit

RESPONSE DUE

2:00 p.m.

Friday, June 16, 2023

through

Alameda County Public Health Department (ACPHD) – Procurements Unit

Kabir Hypolite, Administrative Services, Procurements Manager

PHDProcurements@acgov.org

Alameda County is committed to reducing environmental impacts across our entire supply

chain. Please print only what you need, print double-sided, and use recycled-content paper if

printing this document.

IRFP Fed Procurement

Rev. 12-14-2022

CALENDAR OF EVENTS

INFORMAL REQUEST FOR PROPOSAL No. ACPHD-CMS-1007

FAMILY CENTERED CARE

EVENT

DATE/LOCATION

Request Issued

Addendum Issued (only if necessary to amend

IRFP)

Response Due and Submitted through

ACPHD – Procurements Unit

PHDProcurements@acgov.org

Evaluation Period

Notice of Intent to Award Issued

Board Consideration Award Date

Contract Start Date

Monday, June 5, 2023

N/A

Friday, June 16, 2023 by 2:00 p.m.

Friday, June 16, 2023 – Friday, June 30, 2023

Monday, July 3, 2023

Tuesday, August 1, 2023

Sunday, October 2, 2023

NOTE: All dates are tentative and subject to change.

IRFP No. ACPHD-CMS-1007

Page 2 of 20

COUNTY OF ALAMEDA

INFORMAL REQUEST FOR PROPOSAL No. ACPHD-CMS-1007

SPECIFICATIONS, TERMS & CONDITIONS

for

FAMILY CENTERED CARE

TABLE OF CONTENTS

Page

CALENDAR OF EVENTS .............................................................................................................. 2

I. STATEMENT OF WORK................................................................................................. 4

A. INTENT ................................................................................................................................ 4

B. SCOPE .................................................................................................................................. 4

C. BACKGROUND ..................................................................................................................... 5

D. BIDDER QUALIFICATIONS .................................................................................................... 5

E. SPECIFIC REQUIREMENTS ................................................................................................... 6

F. DELIVERABLES / REPORTS ................................................................................................... 7

II. COUNTY PROCEDURES, TERMS, AND CONDITIONS ...................................................... 9

G. EVALUATION CRITERIA / SELECTION COMMITTEE ............................................................. 9

H. CONTRACT EVALUATION AND ASSESSMENT.................................................................. 133

I. NOTICE OF INTENT TO AWARD....................................................................................... 143

J. TERM / TERMINATION / RENEWAL................................................................................... 14

K. AWARD.............................................................................................................................. 14

L. INVOICING......................................................................................................................... 16

M. ACCOUNT MANAGER / SUPPORT STAFF........................................................................... 17

III. INSTRUCTIONS TO BIDDERS ....................................................................................... 17

N. COUNTY CONTACTS .......................................................................................................... 17

O. SUBMITTAL OF PROPOSALS .............................................................................................. 18

ATTACHMENTS

EXHIBIT A

BID RESPONSE PACKET

EXHIBIT B ADDITIONAL CONTRACT PROVISION – FEDERAL PROVISIONS

IRFP No. ACPHD-CMS-1007

Page 3 of 20

I. STATEMENT OF WORK

A. INTENT

It is the intent of these specifications, terms, and conditions to describe the services

requested by the Alameda County Health Care Services Agency, Public Health

Department, California Children’s Services (hereafter, County). County is seeking an

experienced contractor to provide family-focused care management and resource and

referral navigation services (“Family-Centered Care Services”) to the families of clients

enrolled in Alameda County’s California Children’s Services Program and are not

members of a Medi-Cal Managed Care Plan.

County intends to award a nine (9) month contract (with the option to renew annually

for a maximum of five [5] years) to the Bidder whose response conforms to the IRFP and

meets the County’s requirements. An initial amount not to exceed $72,000 may be

available during the initial contract term. Future amounts may be negotiated in

subsequent years upon renewal to cover the services outlined in this IRFP, dependent

on availability of future contract funding.

B. SCOPE

Alameda County’s California Children’s Services program seeks to contract direct client

services including family navigation, care management, youth to adult transition

planning, and service linkages as well as training a training module for Public Health’s

CCS Enhanced Care Management (ECM) staff. The selected bidder shall perform a

needs assessment for clients in the CCS program who are not members of a MediCal

Managed Care Plan to determine which of these components will benefit clients and

their families.

Core Components

Awarded bidder shall be prepared to provide the following core components for this

project:

• Family-Centered Support: recognizes the role families need to have in the

decision making and care for their children. Family members are experts on

their child’s abilities and needs. All families are unique, and their needs are

influenced by their culture, history, and exposure to trauma.

• Family Navigation: helps families with accessing community resources,

educating families to advocate for themselves, and participate in the care team.

• Care Management: ensures coordination of a client’s specialty medical care, and

referrals to services to meet psycho-social needs.

• Youth to Adult Transition Planning: supports a youth’s transition to adult care

and services.

IRFP No. ACPHD-CMS-1007

Page 4 of 20

• Service Linkages: connections between health care providers, government

programs, and community organizations to support the family and client’s well-

being.

• Training Module: provide a 6- week training module for Public Health’s CCS ECM

providers.

Population of Focus

Children and youth ages zero (0) to twenty-one (21) with special health needs enrolled

in Alameda County’s California Children’s Services (CCS) program and who are not

enrolled in a MediCal Managed Care Plan.

C. BACKGROUND

Family Health Services (FHS)

The mission of the Family Health Services (FHS) Division of the Alameda County Public

Health Department is to improve the health and well-being of our diverse families with

compassionate, comprehensive, and collaborative services. The FHS division provides a

range of services including educational, preventative, diagnostic, and treatment services

for, children, youth up to age 21, and parents. FHS programs aim to ensure access to

care, reduce infant and maternal mortality and improve the health and wellbeing of

mothers, fathers, families with young children, and children/youth with special health

care needs. Programs operated in the division include: California Children’s Services

(CCS); Child Health and Disability Prevention (CHDP); Health Care Program for Children

in Foster Care (HCPCFC) Developmental Disabilities Council (DDC); and the Maternal,

Paternal, Child, and Adolescent Health Program (MPCAH).

California Children’s Services (CCS)

California Children’s Services (CCS) works with hospitals and community agencies to

provide children with complex medical needs and their families with the right care, at

the right time, at the right place. CCS is the oldest and largest public health program in

the state of California. CCS provides medical case management services for children and

youth with special health care needs (CYSHN) under 21 years who have complex,

chronic, often disabling and/or life-threatening medical conditions that require specialty

medical care. Most CCS families have low incomes and are Medi-Cal beneficiaries. The

CCS Medical Therapy Program provides occupational and physical therapy to children

and youth with medically eligible conditions regardless of income, mostly at school-

based sites throughout the County.

The selected Bidder will work with both the CCS case management and medical therapy

programs to provide trauma-informed, linguistically appropriate, and culturally

responsive services. Services under this IRFP will help Alameda County CCS meet

performance measures set by the State for family participation and planning for

transition from pediatric to adult services.

IRFP No. ACPHD-CMS-1007

Page 5 of 20

Family Centered Care

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