DATA RECOVERY

Agency: National Aeronautics and Space Administration
State: Prince Edward Island
Type of Government: Federal
Caegory:
  • D - Automatic Data Processing and Telecommunication Services
Posted Date: Oct 10, 2017
Due Date: Oct 16, 2017
Solicitation No: INU-17-017
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Solicitation Number :
INU-17-017
Notice Type :
Combined Synopsis/Solicitation
Synopsis :
Added: Sep 29, 2017 3:42 pm
Inu Teq, LLC has a requirement for Data Recovery from two damaged RAID array sets per the attached Statement of Work.
Questions regarding this acquisition must be submitted in writing to afrc-rfess-procurement@mail.nasa.gov no later than close of business on 10/5/9/2017. Responses to questions will be posted no later than COB 10/10/2017. No phone calls will be accepted.
Proposals must be submitted in three separate copies, one for the cost, one for technical and one for past performance. The cost portion must not be included in neither the technical nor the past performance proposals. The proposals will be evaluated per the following percentages.
? Technical - 35%
? Cost - 35%
? Past Performance -30%
This notice is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, which is issued as a Request for Quotation (RFQ); quotes are being requested and a written solicitation will not be issued. Offerors are required to use the On-Line RFQ system to submit their quote. The On-line RFQ system is linked above or it may be accessed at http://prod.nais.nasa.gov/cgi-bin/eps/bizops.cgi?gr=C&pin=. The information required by FAR Subpart 12.6 is included in the on-line RFQ.
The Government intends to acquire a commercial item using FAR Part 12 and the Simplified Acquisition Procedures set forth in FAR Part 13.
It is the quoter's responsibility to monitor this site for the release of amendments (if any). Potential quoters will be responsible for downloading their own copy of this notice, the on-line RFQ and amendments (if any).
Added: Oct 10, 2017 1:24 pm

AMENDMENT 1 - RESPONSES TO QUESTIONS ARE ATTACHED.

Added: Oct 10, 2017 1:50 pm
I am having trouble adding an attachment with the Responses to the Questions. Please see below the responses to the questions.

Data Recovery Questions-Responses INU-17-017
1. Q - Do the drives power up and spin at all?
A - Some do, others do not appear to. With the damage to the server, it is unknown if the backplane is still working correctly.
2. Q - What error are you getting when trying to access?
A - The raid controller can't find the disks. There is no error code.
3. Q - Were the drives/server submerged in water for a long period of time, or just exposed to water?
A - Based on residue on the equipment, an unknown amount of water and particulate debris found its way into the servers through rooftop leaks. This was all dried out before we were allowed into the affected area to assess damage.
4. Q - Do you think that the drive/s will need to be opened-up in a clean room and repaired first?
A - Due to the nature of the water and foam fire suppression systems involved, this is a possibility.
5. Q - Or - will we be able to use forensic tools to image and recover lost/damaged data?
A - There is visible corroding on the drive controllers. Software tools might not be sufficient.
6. Q -If a clean room will be required for this recovery/repair - can we sub the clean room portion to our vendor?
A - All involved parties must sign a Non-Disclosure Agreement.
7. Q - What brand/model server did these drives come from?
A - Dell PowerEdge 510
8. Q - What is the raid controller brand/model?
A - PERC H200i
9. Q - What operating system with pertinent patches or service packs is on these drives?
A - Windows Server 2012 R2 current to the time of disaster. Though the array needing recovery is a DATA only drive. OS partitions are on another Array.
10. Q - What is the purpose of the server with the drives (file server, etc.)?
A - Lenel Network Video Recorder.
11. Q - What is the capacity of drives?
A - 2TB
12. Q - What are the brand/model of the drives?
A - Seagate Part# ST32000644NS
13. Q - Are the drives used in a virtual environment? If so, what is the virtualization (hyperV, etc.)
A - No
14. Q - If only able to recover partial, is this an option?
A - Any data recovered is better than nothing, although specific camera feeds from the times immediately preceding the system damage are the goal. We understand that that level of targeting granularity is not something you can provide.
Please consult the list of document viewers if you cannot open a file.
STATEMENT OF WORK
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
STATEMENT OF WORK
Posted Date:
September 29, 2017
TERMS AND CONDITIONS
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
TERMS AND CONDITIONS
Posted Date:
September 29, 2017
Statement of Work
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Statement of Work
Posted Date:
September 29, 2017
Description: Statement of Work
Terms and Conditions
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Terms and Conditions
Posted Date:
September 29, 2017
PR-FRM-10_General_Terms_and_Conditions_Commercial_It... (510.75 Kb)
Download/View PR-FRM-10_General_Terms_and_Conditions_Commercial_Items_Govt_Prime_Contract_Form_Rev_04.pdf
Description: Terms and Conditions
Responses to Questions
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Responses to Questions
Posted Date:
October 10, 2017
Responses to Questions
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Responses to Questions
Posted Date:
October 10, 2017
RESPONSES TO QUESTIONS
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
RESPONSES TO QUESTIONS
Posted Date:
October 10, 2017
Responses to Questions
Type:
Other (Draft RFPs/RFIs, Responses to Questions, etc..)
Label:
Responses to Questions
Posted Date:
October 10, 2017
Contracting Office Address :
Inu Teq, LLC., P.O. Box 273, Mail Stop 4857
Edwards, California 93523
United States
Place of Performance :
NASA ARMSTRONG FLIGHT RESEARCH CENTER
EDWARDS, California 93523
United States
Primary Point of Contact. :
Anne Jordan,
BUYER
Phone: 6612762591

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Sep 30, 2017[Combined Synopsis/Solicitation] DATA RECOVERY

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