Cloud Contact Call Center

Agency: State Government of Nevada
State: Nevada
Type of Government: State & Local
NAICS Category:
  • 561422 - Telemarketing Bureaus and Other Contact Centers
Posted Date: Aug 12, 2019
Due Date: Sep 30, 2019
Solicitation No: 13DAT-S773
Bid Source: Please Login to View Page
Contact information: Please Login to View Page
Bid Documents: Please Login to View Page
Header Information
Bid Number: 13DAT-S773 Description: Cloud Contact Call Center Bid Opening Date: 09/30/2019 05:00:00 PM
Purchaser: Nancy Feser Organization: Department of Taxation
Department: 130 - Department of Taxation Location: 2361 - Department of Taxation
Fiscal Year: 20 Type Code: Allow Electronic Quote: Yes
Alternate Id: Required Date: Available Date : 08/06/2019 10:00:00 AM
Info Contact: Nancy Feser; nfeser@admin.nv.gov Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Blanket
Blanket/Contract Begin Date: 11/12/2019 Blanket/Contract End Date: 11/11/2023
Pre Bid Conference: In lieu of a Pre-Bid Conference, vendors may ask questions during the Q & A period of this bid under the Q & A tab until August 13, 2019.
Bulletin Desc:
Ship-to Address: Taxation
1550 E College Pkwy 115
Department of Taxation
State of Nevada
Carson City, NV 89706
US
Email: nvpurch@admin.nv.gov
Phone: (775)684-0170
Alt. Reference: 430
Bill-to Address: Taxation
1550 E College Pkwy 115
Department of Taxation
State of Nevada
Carson City, NV 89706
US
Email: nvpurch@admin.nv.gov
Phone: (775)684-0170
Alt. Reference: 430
Print Format:
File Attachments: Quote Instructions.pdf
Non-IT RFP Template - NevadaEPro Final 1~1.docx
Form Attachments:
Emergency Purchase: No
Procurement Type: Services
Currently in Catalog: No
Purchasing Division Led Solicitation: Yes
Statewide Contract Usage: Agency Contract
Risk Management Insurance Schedule: B4 - Professional Service; Information Technology
Insurance risk contract value range: Under $5,000,000
Access to money, financial accounts, or data: Yes
General Liability 1: General Aggregate - $2,000,000 | Products - $1,000,000 | Personal Injury - $1,000,000 | Each Occurrence - $1,000,000
Automobile Liability 1: Combined Single Limit (CSL) - $1,000,000
Workers' Compensation: Workers' Compensation - Statutory | Each Accident - $100,000 | Disease - Each Employee - $100,000 | Disease - Policy Limit - $500,000
Professional Liability 1 - Errors and Omissions: Each Occurrence - $1,000,000 | Annual Aggregate - $2,000,000
Fidelity Bond or Crime Insurance 2 (contact Risk): $0.00
Network Security (Cyber) and Privacy Liability 1: Each Occurrence - $1,000,000 | Annual Aggregate - $2,000,000

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