Backup and Disaster Recovery System Program

N/A

Friday, January 27, 2023

Friday, February 10, 2023 - 5:00pm

Federal Way Mirror and City of Federal Way website

All proposals should be sent to Terry Smith, IT Administrative Assistant II City of Federal Way 33325 8th Ave S Federal Way, WA 98003-6325 (253) 835-2550

All quotes must be received by 5:00pm on February 10, 2023

All quotes must be submitted by mail

Terry Smith, IT Administrative Assistant II

Factor Weight Given 1. Responsiveness of the written proposal and likelihood of the proposal to meet the City's needs 30% 2. Price. 35% 3. Ability and history of successfully completing contracts of this type meeting project deadlines and experience in similar work 35% Total Criteria Weight 100% Each quote will be independently evaluated on factors 1 through 3.

Timeline of Need: Deployment Q2 2023 - Must be able to provide and support local (on-premise) hardware. - Must have established and proven customer base (over 2000 customers). - Minimum of 15 years of providing Cloud DR Services. - White glove (have available resources for both local and remote installation) service for setup, configuration, support (24-hour emergency service) with Service Level Agreement (SLA) for repair, restore, and recovery as well as security and system patching. - Must be able to provide ransomware monitoring. - Run Books for Recovery Process documentation as part of the initial scope and need to be provided at time of implementation. - Regular testing and restore support are included as part of the service. - Must offer fully scalable and managed system. - Must provide one, two and three-year term quotations.

Terry Smith, IT Administrative Assistant II City of Federal Way 33325 8th Ave S Federal Way, WA 98003-6325 (253) 835-2550

Monday - Friday 8:00am - 5:00pm

Faxed or Telephone proposals will not be accepted

Open

RFQ

RFQ Backup and Disaster Recovery System.pdf

The City is looking for a Backup and Disaster Recovery system to support the City’s on-premise and cloud systems. The system must meet the following general requirements as outlined below. Due to the confidential nature of the system specifications, they cannot be published with the RFP. If interested, please contact Terry Smith at Terry.Smith@cityoffederalway.com , and the specifications will be provided.