Design, Develop, and Implement a Learning Management System (LMS)

Agency:	University of Louisville
State:	Kentucky
Type of Government:	State & Local
NAICS Category:	511210 - Software Publishers 541511 - Custom Computer Programming Services 541512 - Computer Systems Design Services 541519 - Other Computer Related Services 541611 - Administrative Management and General Management Consulting Services 611710 - Educational Support Services
Posted Date:	Apr 24, 2024
Due Date:	May 10, 2024
Solicitation No:	RFP326-PSC
Bid Source:	Please Login to View Page
Contact information:	Please Login to View Page
Bid Documents:	Please Login to View Page

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RFP326-PSC

REQUEST DATE:

DUE DATE & TIME:

SPEED TYPE:

DEPARTMENT NAME:

DEPARTMENT CONTACT:

CONTRACT ADMINISTRATOR:

CONTRACT ADMINISTRATOR EMAIL:

PROCUREMENT SERVICES

PERSONAL SERVICES CONTRACT (PSC)

REQUEST FOR PROPOSAL(RFP)

4/24/2024

May 10th, 2024, at 2pm EST

Z1954

Digital Transformation Center

Sherry Duffy

Jamie D. Peck

Jamie.peck@louisville.edu

SERVICE REQUESTED

(brief description)

The Digital Transformation Center (DTC) is seeking proposals from qualified vendors to design, develop, and

implement a comprehensive Learning Management System (LMS). The LMS is intended to serve both business-

to-business (B2B) and business-to-consumer (B2C) markets, providing a user-friendly platform for content

delivery, learner management, and performance tracking.

EMAIL OR MAIL PROPOSALS TO:

UNIVERSITY OF LOUISVILLE

ATTN: PROCUREMENT SERVICES, SERVICE COMPLEX BUILDING

LOUISVILLE, KY 40292

CONTRACT ADMINISTRATOR NAME: Jamie Peck

EMAIL: Jamie.peck@louisville.edu

THE BOTTOM PORTION OF THIS FORM IS TO BE COMPLETED BY THE VENDOR AND SUBMITTED WITH PROPOSAL

Equal Employment Opportunity – All parties must be in compliance with executive order 11246 of September 24, 1965 as amended by

executive order 11375 of October 13, 1967.

STATEMENT OF NON-COLLUSION AND NON-CONFLICT OF INTEREST

I hereby swear (or affirm) under penalty for false swearing as provided by KRS 523.040:

1. That attached Request for Proposal has been submitted without collusion with, and without any agreement, understanding or

planned common course of action with, any other vendor of materials, supplies, equipment or services described in the Request

For Proposal designed to limit independent competition.

2. That the proposer is legally entitled to enter into the contract with the University of Louisville, an agency of the Commonwealth of

Kentucky, and is not in violation of any prohibited conflict of interest, including those prohibited by the provisions of KRS 45A.325,

to 45A.340, 45A.990, 164.990, and 164.821 (7).

3. That I have fully informed myself regarding the accuracy of the statements made above.

SIGNATURE:

FIRM NAME:

PHONE:

EMAIL:

PRINT NAME

ADDRESS:

CITY, STATE, ZIP CODE:

WEBSITE:

REQUEST FOR PROPOSAL COMPONENTS

1. SCOPE OF SERVICES:

a. Introduction: The University of Louisville Digital Transformation Center’s (DTC) mission is clear: to empower the future of learning, research, and

technology through collaboration, community engagement, and strategic partnerships. We believe in the transformative power of technology to

enhance educational experiences and drive innovation across all sectors. The DTC is seeking proposals from qualified vendors to design, develop,

and implement a comprehensive Learning Management System (LMS). The LMS is intended to serve both business-to-business (B2B) and business-

to-consumer (B2C) markets, providing a user-friendly platform for content delivery, learner management, and performance tracking.

b. Objectives:

• Develop an intuitive and customizable LMS platform that caters to the needs of B2B and B2C users.

• Enable seamless content creation, delivery, and management for administrators.

• Implement robust user management features, including registration, authentication, and access control.

• Provide comprehensive reporting and analytics capabilities to track learner progress and performance.

• Ensure scalability and flexibility to accommodate future growth and evolving requirements.

• Deliver a responsive and mobile-friendly interface for optimal user experience across devices.

c. Scope of Work: The selected vendor will be responsible for the following tasks:

• The LMS platform must allow customizing to align with the DTC’s branding guidelines and business processes to include:

o Customizability and White Labeling services

o Batch Enroll Capability

o Ability to host live events.

o Custom Registration

o Accepts SCORM uploads.

o Robust Mobile app

o Custom URL capability

o AI integration

o Built-in communication tools between facilitator and participants

o Contains a grading center.

o Can distribute Certificates.

• Integrating third-party tools and services as necessary for enhanced functionality (e.g., payment gateways, content authoring tools).

• Developing and implementing user-friendly interfaces for administrators, instructors, and learners.

• Providing comprehensive training and documentation for administrators and end-users.

• Ensuring compliance with relevant industry standards and the University of Louisville data security regulations.

• Conducting thorough testing and quality assurance to identify and resolve any issues prior to launch.

• Providing ongoing support and maintenance services post-launch, including updates and troubleshooting.

d. Deliverables: The vendor will deliver the following key deliverables as part of the project:

• Customized LMS platform tailored to the needs of both B2B and B2C users.

• Documentation, including user manuals, technical specifications, and training materials.

• Training sessions for administrators and end-users.

• Ongoing support and maintenance services post-launch.

e. Timeline: The proposed timeline for the project is as follows:

• Development and customization: [May 20, 2024] - [May 31, 2024]

• Testing and quality assurance: [June 3, 2024 – [June 7, 2024]

• Training and documentation: [June 10, 2024] - [June 12, 2024]

• Launch and post-launch support: [June 13, 2024]

f. Evaluation Criteria: Proposals will be evaluated based on the following criteria:

• Cost-effectiveness and value proposition.

• Experience and expertise in developing LMS solutions for both B2B and B2C markets. Ecommerce gateway

• Proposed approach, methodology, and timeline.

• Alignment with the DTC’s requirements and objectives.

g. Conclusion: The University of Louisville Digital Transformation Center looks forward to receiving proposals from qualified vendors who can

demonstrate the expertise and capabilities required to deliver a high-quality LMS solution that meets our needs. We appreciate your interest in

partnering with us on this project.

2. REQUIRED PROPOSAL SUBMITTALS:

a. Proposed Cost:

• Flat fee for service

3. METHOD OF AWARD:

Cost-effectiveness and value proposition

Experience and expertise in developing LMS solutions for both B2B and B2C

markets. Ecommerce gateway

Proposed approach, methodology, and timeline

Alignment with the DTC’s requirements and objectives

TOTAL

35%

10%

45%

100%

4. DESIRED CONTRACT PERIOD:

Desired contract start and end dates are May 2024 through May 2025.

NO SERVICES ARE TO BE PROVIDED PRIOR TO THE START DATE INDICATED ON THE FULLY EXECUTED PSC (sample provided).

5. QUESTIONS:

All questions regarding this RFP are due by May 3rd, 2024, at 2pm Eastern Standard Time and are to be emailed to (contract administrator

name and email). Answers to all questions submitted in writing before the deadline above will be issued as an addendum to this

solicitation and posted at University of Louisville Active Bids and RFPs.

Design, Develop, and Implement a Learning Management System (LMS)

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