Added: Jul 14, 2008 5:05 pm
The United States Postal Service (USPS) requires a single supplier to provide services in support of the national Stamps on Consignment (SoC) program, also known as the Stamps to Go program. The SoC program is a USPS alternate access channel.
The USPS seeks to grow revenue in the SoC channel, while maintaining high customer satisfaction and a low cost fulfillment and distribution program. The supplier must demonstrate significant experience in sales and marketing, fulfillment and distribution, customer service, warehouse management systems, and data administration management. The supplier must have a proven record of commitment to quality service. The major functions the supplier must perform are:
Meet specific contract requirements according to statement of work performance standards,
Provide significant sales and marketing support for the acquisition, growth and retention of program participants;
Maintain a product fulfillment history, a customer database, and an inventory database;
Receive, inspect, store and distribute accountable paper in a secure facility;
Pick, pack, and ship accountable paper product orders to designated consignee locations nationwide;
Provide customer service and support that meet the requirements of Section 4.0.
Collect, maintain and report relevant financial, operational, and performance data according to USPS specifications.
In order to request an RFP package, please send an email to kathleen.hamilton@usps.gov.
Questions and requests for clarification or additional information concerning this solicitation must be received no later than 4:00 PM MT on Tuesday, July 22, 2008. All such requests must be submitted in writing to the Contracting Officer by one of the following methods:
Email: kathleen.hamilton@usps.gov or
Fax: 303-743-1231 or 303-743-1208
Mail: Kathy Hamilton/Caroline Boyle
Travel, Retail, & Temporary Services CMC
US Postal Service
3300 S Parker Road, Suite 400
Aurora CO 80014-3500
NO TELEPHONE INQUIRIES WILL BE ENTERTAINED.
Only the Contracting Officers listed above are authorized to provide information regarding this solicitation. Any information obtained from other sources should not be considered and is obtained at the risk of the supplier.
All suppliers MUST submit one original and five copies of their complete proposal to the following:
Kathy Hamilton
Travel, Retail, & Temporary Services CMC
US Postal Service
3300 S Parker Road, Suite 400
Aurora CO 80014-3500
The proposal must be in a sealed envelope or package. Please be advised that this location is closed for business on week-ends and federal holidays. The Postal Service will not consider electronic or facsimile proposal submissions, with the exception that some of the attachments included with the supplier s written proposal may be submitted in an electronic format.
