REQUEST FOR PROPOSAL (RFP)

RFP NUMBER: OCS LBR 903-14

(Chapter 103D, HRS)

SEALED OFFERS FOR DEVELOPING AND IMPLEMENTING A STATEWIDE CLIENT TRACKING CASE MANAGEMENT SOFTWARE FOR (1) EMPLOYMENT CORE SERVICES FOR LOW-INCOME PERSONS THAT INCORPORATES A MILESTONE PAYMENT SYSTEM

AND (2) EMPLOYMENT CORE SERVICES FOR IMMIGRANTS

THAT INCORPORATES A MILESTONE PAYMENT SYSTEM

The State of Hawaii, Department of Labor and Industrial Relations Office of Community Services (DLIR-OCS) is soliciting proposals to contract services to provide DLIR-OCS with an automated statewide client tracking and case management data system for its employment core milestone payment training programs in accordance with the Hawaii Public Procurement Code, Section 103D-303, Hawaii Revised Statutes.

DLIR-OCS desires to contract with an individual or organization with the capability to develop, install, operate, maintain and provide training on the necessary customized software.

This customized software will provide a single cost effective client tracking case management system ( System ). The System will provide the following services: Document services provided to and track the progress of program clients; incorporate a centralized intake form; maintain demographic information for program reports; determine client income eligibility; define client goals; incorporate a telephone contact module; and use query builders to retrieve records from any database table meeting DLIR-OCS service providers specified conditions. It should monitor based on scaled client responses, client progress and program services received to eliminate work barriers; track client milestone achievements; compile milestone payment requests and expenditure reports; record telephone contacts, walk-in/general contacts, and group services (such as classes or workshops); maintain client confidentiality; and generate real-time monthly, quarterly and annual Milestone Payment System Performance-Based and Service Activity Reports with vendor performance report card.

Qualified persons, firms or entities interested in being considered for providing the services described in this notice may obtain the RFP on-line by clicking on More Info on the appropriate notice at http://www4.hawaii.gov/bidapps/ShowBids.cfm or from the State of Hawaii, DLIR-OCS Office, 830 Punchbowl Street, Room 420, Honolulu, Hawaii 96813. Inquiries relating to obtaining the RFP or program specifications may also be made by e-mail to keith.y.yabusaki@hawaii.gov or calling (808) 586-8675.

Any person, firm, or corporation that submits a proposal must, at the time of contract award, provide the State of Hawaii with the following:

1. A tax clearance certificate from the Hawaii State Department of Taxation and the Internal Revenue Service to the effect that all delinquent taxes, interests, and penalties levied or accrued against the said person, firm or corporation have been paid, and/or any other evidence requested by and acceptable to the contracting officer to demonstrate that the contractor is not in default on any obligations due to the State of Hawaii, any of its political subdivisions, and the Internal Revenue Service.

2. A compliance certificate from the Hawaii State Department of Labor and Industrial Relations.

3. A copy of its certificate of good standing from the Hawaii State Department of Commerce and Consumer Affairs.

The Executive Director of DLIR-OCS reserves the right to cancel this RFP, to reject any or all in whole or in part or to waive any defects in any proposal applications in the best interest of the public.

Campaign contributions by State and County Contractors. Contractors are hereby notified of the applicability of Section 11-205.5, HRS, which states that campaign contributions are prohibited from specified State or County government contractors during the term of the contract if the contractors are paid with funds appropriated by a legislative body.

The contract entered into pursuant to this notice will be awarded to the lowest responsible contractor subject to availability of funds without discrimination on the grounds of race, color, religion, national origin or sex. The contractor certifies to the best of his/her knowledge that the agency is in compliance with certification regarding Debarment and Suspension; Drug-Free Workplace Requirements; Lobbying; Program Fraud Civil Remedies Act; Environmental Tobacco Smoke and Americans with Disabilities Act.

One (1) original and five (5) bound copies of the proposal in sealed envelopes are to be submitted to DLIR-OCS, Princess Ruth Keelikolani Building, 830 Punchbowl Street, Room 420, Honolulu, Hawaii 96813, no later than 4:30 P.M. (Hawaii Standard Time), Tuesday July 15, 2008, or postmarked no later than 12:00 midnight, July 15, 2008. Any mail-ins postmarked after 12:00 midnight, July 15, 2008, will not be accepted for review and will be returned unopened.

Questions regarding this solicitation should be directed to Keith Yabusaki at

(808) 586-8675.

Internet Posting: June 6, 2008