Added: Apr 24, 2008 1:24 pm
Referance
#: DHQCSD08MPA0233
The
Defense Information Technology Contracting Organization (DITCO), Contracting
Division, Net-Centric Services Branch, Hardware/Software Section
(DITCO/PL8322), 2300 East Drive,
Scott AFB IL 62225-5406, intends to issue a combined/synopsis/solicitation for
commercial items prepared in accordance with the format in Subpart 12.6, as
supplemented with additional information included in this
notice. This announcement constitutes the only
solicitation; quotes are being requested and a written solicitation will not be
issued. This acquisition is for the purchase remote
monitoring, hardware & software modifications, repair services, &
maintenance for Intrusion Detection System (IDS) equipment located at the Hill
Air Force Base facility.
This
requirement is not set-aside. Contract
award cannot be made to any contractor not enrolled in the Department of
Defense (DOD) Central Contractor Registration (CCR) program. The CCR website is
http://www.ccr.gov.
All
quotes are due NLT 29 Apr 2008, close of business. Questions will be accepted until 28 Apr 2008,
12pm CST. Please contact Tara.Whitaker@disa.mil with
questions.
Evaluation of quotes will be conducted using
Simplified Acquisition Procedures per FAR Part 13.106. The evaluation criterion
is: TECHNICAL ACCEPTABLENESS(1) AND PRICE (2).
PROVIDE THE FOLLOWING CONTRACTOR INFORMATION ON YOUR SUBMITTED RFQ:
1. DUNS Number
_________________________________________
2. TIN Number
___________________________________________
3. CAGE Code
___________________________________________
4. Contractor Name
______________________________________________________
5. Payment Terms (net 30) or
Discount _____________________________________
6. Delivery Date
_________________________________________
7. Business Size (i.e. small,
women-owned, etc.)______________________________
8. Point of Contact &
Phone Number________________________________________
9. Fax Number
_____________________________________
10. Email
address___________________________________________________
11. FOB (destination or
origin)_______________________________________
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|
Months
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Base Year
|
12
|
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Option Year 1
|
12
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Option Year 2
|
12
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Option Year 3
|
12
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Option Year 4
|
12
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Statement of Work (SOW)
Intrusion Detection
System (IDS)
Hardware/Software
Monitoring, Maintenance, Modification, & Repair Services
Ogden, Utah
- Background.
Defense Information Systems Agency (DISA)
Computing Services (CS) datacenters provide routine and mission-critical
computer processing resources and support to numerous government agencies on a
fee-for-service basis, 24 hours per day, 7 days a week.
DISA sites are access-controlled and monitored
to provide operational and mission security for customer programs and
equipment. Changes in operational
requirements, on-going and changing security concerns and regulations, DISA
transformation initiatives, and aging systems all require that DISA continue to
invest in maintaining modern, operational, secure intrusion detection systems
at its facilities. Ongoing preventative
and repair maintenance programs are essential to systems that are reliable and
operate as designed. Modifications to
the existing system may be required when operations dictate such, when
equipment becomes outdated or obsolete, and when software systems are required
by technology improvements or planned obsolescence of systems. Maintaining security systems that meet &
exceed changing DISA security requirements is a challenge met by this
agreement.
The foundation of every good security system is
intrusion detection. 24/7 monitored
protection against unauthorized entry, access, and other penetrations of
perimeter and internal security measures must be monitored and recorded for an
accurate audit trail. DISA does not have
the organic systems or manpower to install, maintain, and monitor the IDS to
the required security standards, and so DISA SMC Ogden has outsourced this
service.
This
contract will remove urgent and emergency repair requirements, maintain the
site’s physical security program, and decrease logistics support requirements
necessary in maintaining the existing system.
- Description of
Services.
The Contractor shall provide remote monitoring,
hardware & software modifications, repair services, & maintenance for
Intrusion Detection System (IDS) equipment located at the Hill Air Force Base facility. The
contractor shall provide all parts, labor, materials, tools, equipment,
services and supervision required performing the following tasks:
2.A. Covered Equipment.
Government-owned equipment
is currently installed and operational at the site. The primary equipment to be maintained
includes all control and annunciator panels, motion sensors, and other
associated IDS equipment installed at the site. Associated equipment and hardware such as auxiliary sensors, control
units, battery backup units, and control & power wiring for the system is
also included under this maintenance agreement.
The
security systems cover approximately 34 doors initially.
2.B. Evaluation of Offers.
Contractors
interested in this service contract shall submit a technical and cost proposal
to the Contracting Officer for evaluation on a “Lowest Cost, Technically
Acceptable” set of criteria. All
proposals submitted shall be reviewed and evaluated by the COTR and site
Security Manager to ensure they meet the rigid security guidelines required by DISA
Computing Services. The maximum length
of proposals submitted shall be six pages, single-sided, to include any
background, expertise, pricing lists, cover sheets, and other included
documentation. All proposals shall be
evaluated for technical content in the areas noted in Section 2.C, as well as
for cost.
2.C. Overview of Services.
Contractor-provided services shall consist of
the following:
- IDS 24/7 Monitoring & Response
- Periodic Preventive Maintenance
- Emergency Maintenance Services
(24x7)
- Firmware Upgrades for Existing
Equipment
- Installation of New Equipment &
Software
- Realignment of Existing Equipment
2.D. IDS 24/7 Monitoring & Response.
The Contractor shall provide full-time (24 hours per day, 7
days per week, no holidays or downtime) remote monitoring of all IDS components
and systems. In the event of any alarm
or warning condition being reported, the Contractor shall contact the site
Security Manager within 15 minutes by telephone.
2.E. Periodic Preventative Maintenance.
Preventative
maintenance shall include thorough cleaning, adjustments, services, and
recommendations for support of IDS equipment. Preventative Maintenance Services shall include all consumable parts, remedial
repairs, labor, and expenses. The Contractor shall provide bi- annual (or
more frequent if necessary) Preventative Maintenance Services for the intrusion
detection system to include maintenance and routine inspection of systems
hardware, setup and organization of hardware and cabling, cleaning of all equipment, checking and testing of all
batteries, checks/calibrations/adjustments on all sensors, and review of site intrusion detection software setup and database(s)
to ensure proper and efficient operation of all system components. Firmware releases to all system hardware
released by the manufacturer shall be installed within a month of firmware
release date (not necessarily coinciding with other periodic maintenance
services). Any databases shall be backed
up and stored in a secure offsite location at least quarterly, and shall be
cleaned and optimized bi-annually by the Contractor.
The
first Preventative Maintenance service shall be completed within 60 days of
contract award and again at least every six months, as scheduled and
coordinated with the site Security Manager.
2.F. Emergency Maintenance Services.
Emergency Maintenance
Services shall include all troubleshooting and repair using Government-owned
inventory as well as all items covered in Preventative Maintenance Services
(above). Emergency services shall be available
to the Government 24 hours per day, 7 days per week, with a 4-hour response
time by Contractor personnel (report to site or as directed by site
representative). Emergency calls shall
be worked continuously “around the clock” until completed. Estimated completion date/times and progress
reports shall be provided to the Security Manager at least three times per
workday. Parts required in support of
emergency service calls shall be obtained in the most expedient manner
available. Emergency service calls can
occur at any time, on any day. When
system failures occur in covered equipment that require replacement of
defective parts, the Contractor shall obtain the replacement components within
eight business hours of notice from the Government for repair actions. The Contractor shall invoice for these
required parts at the Contractor’s cost with the next monthly invoice.
2.G. Bench Stock.
Bench Stock Storage
to meet the Emergency Maintenance Services requirement (8 hours from
notification to part on-hand and ready to install) shall be either on-hand at
the Contractor’s local storage facility or available commercially within 8
hours (to include weekends and holidays). The Contractor shall maintain a minimum of one (1) replacement part for
each piece of hardware identified in the “Covered Equipment” section above to
meet this requirement.
2.H. System Modifications.
In the event of new system requirements (for
example, for additional system hardware, modifications to system layout due to
space reallocation, or upgraded control/database software) defined by the
Government, the Contractor shall prepare estimates of hardware/software cost
and hours to complete such an installation. The site Facility Manager and the Chief of Facilities Engineering, DISA
Computing Services, shall approve all upgrade and modification
requirements. The Contracting Officer
shall add these requirements to the current year contract by modification of
the contract before any upgrade or modification project begins. The following are examples of new
system requirements anticipated to be required during the term of this
agreement:
- Additional access points or zones
to be covered by IDS (new security requirements)
- Removal of access points or zones
from IDS (removal of security requirements)
- Realignment of zones within IDS
system (changes to security levels of individual zones)
- Replacement of obsolete, defective,
or old technology sensor & control equipment (technology refreshes)
- Addition of new IDS system
equipment to cover new zone requirements or for enhanced sensitivity, such
as balanced magnetic switches, volumetric motion, passive IR, active IR,
glassbreak, and heat/environmental sensor equipment (capability
enhancements)
- Integration of IDS with access
control, closed circuit television, or building automation system
components (systems integration)
- IDS database software upgrades
required to maintain system warranties
- Upgraded controller cards required
for IDS database software compatibility
The Government’s designated site POC for this
contract is the site Security Manager, Mr. Paul Johnson.
- Government &
Contractor Furnished Facilities, Supplies, & Services.
The Contractor shall supply all parts &
labor to accomplish all tasks described in Section 2. Contractor personnel assigned under this
contract shall be certified or qualified to design, install, maintain, and
operate the equipment and software systems covered. Documentation of these certifications may be
required when the Contractor personnel report to the site to perform contract
duties.
- Sites – Place of
Performance.
The Place of
Performance data is considered Sensitive and is FOUO. This information should not be released to
the public through the Commerce Business Daily (CBD) or through other public
sources.
Hill AFB, UT 84056
Announcements to public
sources for bidding shall relate only the installation, city, and state where
the performance of the contract is to take place. Complete place of performance information
shall be released by the Contracting Officer to the winning bidder when the
contract is awarded.
- Hours of
Operation.
All
preventative maintenance work will be accomplished during core hours
(0700-1630, Monday-Friday). The
Contractor shall coordinate with the site Security Manager for any preventative
maintenance scheduling. Date and time of
service shall be by mutual consent of the site Security Manager and the
Contractor. Emergency maintenance work
can occur at any time.
- Period of
Performance.
This Agreement shall have a Period of
Performance (POP) consisting of one (1) base year and four (4) option
years. The Contractor shall provide
annual pricing for preventative and emergency maintenance services as noted in
Section 2 for base and option years at the time of bid. Additional services under this contract shall
be negotiated by contract modification if and when those services are required.
- Security.
Security Classification
Requirements: Performance under this
contract will involve access to and work in a secure area. There will be no access to classified
material. The work to be accomplished in this contract
is unclassified.
The Contractor shall be
responsible to possess a National Agency Check with Local Record Check (NACLC) or security clearance
for each Contractor employee
representative that will perform work under this contract, to provide for any
required Computer Room and Building access.
Facility Access: Unescorted access to the facilities is
strictly limited to Contractor personnel who have a valid contract and a
favorably completed NACLC with an Interim Secret security clearance, or a
finalized Secret security clearance (or higher). DISA operational
sites are not staffed to provide Contractor escort; Contractor personnel
credentials must support the operational site mission. Contractor personnel without a favorably completed NACLC shall NOT be granted access to the
access-controlled locations without a Government-assigned escort. A representative of the Government shall be
on the premises during the Contractor’s performance of contract services. The Government customer may, at his
discretion, assign an escort for uncleared Contractor personnel, but the
Contractor is required to assume that such escort will not be provided.
Sample Statement for
Position of Trust Sensitivity Designation: “This
contract provides the following contracted personnel unescorted access to a
DISA facility to perform various services. All persons performing these types of services under this contract
require a favorably completed National Agency Check with Local Record Check (NACLC) and an Interim
Secret clearance granted prior to performance. Required requests for investigation, for each employee without a
current, favorable NACLC, will be submitted within 15 calendar days after award
of the contract to the local DISA Security Manager for Interim building access
determination prior to performance.”
To control unauthorized
entry/penetration during the performance of this contract, the Contractor shall
not prop doors open at the perimeter of the computer room controlled area. With the award of this contract, the
Contractor accepts responsibility to protect the physical security of the
building and prevent unauthorized entry, when prevention of such violation is
under the Contractor’s control. A
Security Pre-Brief of the Contractors responsibility will be provided upon
contract award.
- General
Requirements.
PROTECTION OF GOVERNMENT
PROPERTY: The Contractor shall provide
protection to Government property to prevent damage or compromise during the
period of time the property is under the control or possession of the
Contractor. Safety requirements listed
herein that do not concern the Contractor’s operations or services shall be
deleted as mutually agreed by the Contractor and the Procurement Contracting
Officer (PCO).
LOCAL SAFETY AGREEMENT: To
prevent or eliminate hazardous working conditions for both Contractor and
Government personnel, and to minimize Government property damage, a written
agreement between the Contractor and the individual site Facility Managers establishing
safeguards and procedures will be established during the orientation phase,
that will be followed prior to commencement of work.
LOCAL SAFETY REQUIREMENTS: The
Contractor shall comply with all local safety requirements implemented at the
installation where the work is to be accomplished provided that they do not
conflict with the requirements of this Appendix. If conflicts arise, they shall be referred to
the PCO for resolution.
SUBCONTRACTORS: The Contractor
shall include a clause in all subcontractor agreements to comply with the
safety provisions of this contract as applicable.
ACCIDENT/INCIDENT REPORTING AND INVESTIGATIONS:
The Contractor shall record and submit promptly to the Facility Manager
all available facts relating to each instance of or accidental damage to
Government property or injury to either Government or Contractor personnel.
The Contractor shall not perform any work on the damaged
equipment/property until released by an authorized Government representative.
If the Government elects to conduct an investigation of the accident,
the Contractor shall cooperate fully and assist the Government personnel until
the investigation is completed.
The
following provisions apply to this requirement:
FAR
52.212-1
Instructions to Offerors-Commercial,
52.212-3
Offeror Representations and Certifications-Commercial Items, FAR Clause
52.212-4
Contract Terms and Conditions-Commercial Items,
52.212-5
Contract Terms and Conditions Required to Implement Statues Or Executive
Orders-Commercial Items,
52.203-6
Restrictions on Subcontractor Sales to the Government, Alt I,
52.219-8
Utilization of Small Business Concerns,
52.222-3
Convict Labor,
52.222-19
Child Labor,
52.222-21
Prohibition of Segregated Facilities,
52.222-26
Equal Opportunity,
52.222-35
Equal Opportunity for Special Disabled Vets,
52.222-36
Affirmative Action for Workers with Disabilities,
52.222-37
Employment Reports on Special Disabled,
52.225-13
Restriction on Certain Foreign Purchases,
52.232-33
Payment by Electronic Funds Transfer,
52.239-1
Privacy or Security Safeguards,
52.222-22
Previous Contracts & Compliance Reports,
52.243-1
Changes-Fixed Price,
52.252-1
Solicitation Provisions Incorporated by Reference,
52.252-2
Clauses Incorporated by Reference,
52.252-5
Authorized Deviations in Provisions,
52.252-6
Authorized Deviations in Clauses,
DFARS
252.204-7000
Disclosure of Information,
252.204-7003
Control of Government Personnel Work Product,
252.211-7003
Item Identification and Valuation,
252-212-7001
Contract Terms and Conditions,
252.243-7001
Pricing of Contract Modifications,
52.204-9000
Points of Contact,
252.232-7003
Electronic Submission of Payment Requests,
52.232-9000
Wide Area Workflow,
52.203-11
Certification and Disclosure Regarding Payments to Influence Certain Foreign
Transactions,
52.203-12
Limitations on Payments to Influence Certain Federal Transactions,
52.204-4
Printed or Copied Double-Sided on Recycled Paper,
52.215-20
Requirements for cost or Pricing Data or Information Other Than cost or Pricing
Data, 52.227-2 Notice and Assistance Regarding Patent and Copyright
Infringement,
52.232-17
Interest,
52.242-13
Bankruptcy,
252.209-7001
Disclosure of Ownership or Control by the Government of a Terrorist Country,
252.209-7004 Subcontracting With Firms That Are Owned or Controlled by the
Government of a Terrorist Country,
252.212-7000
Offeror Representations and Certifications-Commercial Items, and
52.217-8
Option to Extend Services.