Added: May 01, 2008 3:02 pm
Description:
This Request for Information (RFI) is issued for informational and planning purposes only!
The United States Government Printing Office (GPO) currently is establishing an online retail bookstore for its Publication and Information Sales (P&IS); program using modules from Oracle Corporation. The modules include, but are not limited, to Oracle inventory and order management modules, iPayment, and iStore. In addition, GPO intends to utilize Oracle s OnDemand hosting center in Austin, TX.
GPO is requesting an industry assessment of our documentation and that the vendor community provide capability statements detailing experiences with implementation of the iPayment, iStore and other Oracle inventory and order management modules, overall retail experience, and experience working with the Federal Enterprise Application Suite in the Oracle OnDemand environment. This information will be used to revise, if necessary, our documentation so as to implement a system beginning in the first quarter of the 2009 fiscal year.
Background:
Today, P&IS; manages inventory, performs order fulfillment, processes payments, submits invoices, and supports financial management with existing systems and processes. P&IS; system applications support two operations Main GPO and Pueblo. Main GPO primarily focuses on the GPO Sales Program, but also fulfills consigned subscriptions for Federal agencies. Main GPO includes Headquarters, the Laurel Warehouse, the Bookstore, and the Contact Center. The Pueblo operation primarily focuses on consignment/reimbursable sales from Federal agencies and also stores inventory and fulfills orders for the GPO Sales Program.
2 Objectives
The objective of the current systems is to support all GPO Sales and Reimbursable programs with order processing and fulfillment.
1.3 Scope
The scope of the proposed P&IS; systems includes all applications and major system components that support both Pueblo and Main GPO operations. These operations focus on the following:
Acquisition. The process by which the GPO makes Federal publications available for purchase through the Superintendent of Documents.
Marketing. Assessing customer purchasing patterns for the purpose of suggestive selling, promotional packaging, and discounting.
Inventory. The storage and monitoring of publications (sales, consigned-agent, reimbursable, and by-law), including warehouse functions such as inventory movement, auditing, and re-supply.
Sales. The placement of orders by customers and/or third-party vendors.
Customer History. The preservation of customer profiles, including purchases, payment history, and order status.
Publications. Books, maps, serials, videos, CD-ROMs, and subscriptions provided through the Superintendent of Documents or other Federal agencies.
Item History. The preservation of publication purchase transactions, including purchaser, sales price, and cost.
Subscriptions. A series of publications or periodicals distributed either regularly (monthly, bi-monthly, quarterly, etc.) or irregularly (P&IS; is advised when new items are available).
Standing Orders. Publication orders by which the customer automatically receives updated or new versions when they are published.
Shipping. The fulfillment of orders, which includes publication packaging (commonly referred to as picking and packing) and shipment.
Opportunity:
GPO is interested in hiring a vendor to implement the iPayment, iStore and/or other Oracle retail inventory and order management modules in an emerging Oracle enterprise resource planning (ERP) activity. This implementation is anticipated to take place inside the Federal Zone at Oracle s OnDemand Data Center in Austin, TX. The timeframe for implementation anticipates that a large portion of the applications will be operational and live by the end of the first quarter of the 2009 fiscal year.
Background Material
Additional background material is available by contacting the Office of Programs, Strategy and Technology (int@gpo.gov). It is strongly encouraged that anyone interested in this opportunity be familiar with the following documents:
P&IS; Concept of Operations - The document which provides a high-level conceptual vision.
P&IS; Requirements Document - The document which identifies user requirements.
Requested Information:
Keeping P&IS; goals in mind, please outline how your organization would implement iPayment and iStore and how your organization s experience with these modules and the Federal Zone at OnDemand will ensure successful implementation in the given timeframes.
Vendors are hereby requested to submit a capability statement (10 pages or less and no marketing material) that addresses their ability to perform the implementation of iPayment, iStore and other Oracle retail inventory and order management modules, working with the Federal Enterprise Application Suite in the Oracle OnDemand environment.
Please also list company points of contact and GSA Schedule number (if applicable). In addition, vendors are hereby encouraged to submit white papers or other documentation (no more than 15 pages) that address any gaps or concerns with the provided documentation. Feedback should include specific comments and suggestions for refining the documents to reflect clear guidance to industry and industry best practices.
Capability statements and/or other white papers and documentation related to this RFI must be submitted by noon on 9 May 2008, to int@gpo.gov. Faxed copies are not acceptable.
Questions regarding capability statements, white papers, and other documentation must be submitted in writing to the address listed below. Questions must be submitted by 6 May 2008.
NOTICE: This announcement is a request for information only and does not obligate the GPO in any way. This is not a request for proposal and the GPO will not pay for any information submitted or for any expenses associated with providing information. Any information submitted by respondents to this RFI is strictly voluntary. Material submitted will be deemed proprietary to the extent permitted by applicable laws and regulations if so marked by the respondent.
